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For Companies At a Glance
- Tasks: Manage customer inquiries and convert them into successful bookings.
- Company: A leading UK hotel with a focus on customer satisfaction.
- Benefits: Competitive salary, personal development opportunities, and a vibrant work environment.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Strong communication and organisational skills, with a passion for customer service.
- Other info: Great opportunities for growth within the hospitality sector.
The predicted salary is between 28800 - 43200 £ per year.
A prominent UK hotel is seeking a Group Reservations Executive to efficiently manage customer inquiries and convert them into business. You will be responsible for maintaining high reservation standards, ensuring satisfaction and accuracy, and contributing positively to sales efforts.
Ideal candidates should possess strong communication and organizational skills, alongside a passion for customer service. This role offers competitive benefits and opportunities for personal development within the hospitality sector.
Group Reservations Executive – Incentives & Growth in London employer: DoubleTree by Hilton London Angel Kings Cross
Contact Detail:
DoubleTree by Hilton London Angel Kings Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Reservations Executive – Incentives & Growth in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in reservations or customer service. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or recruiters, have a quick summary of your skills and experiences ready. Make it engaging and show your passion for customer service and sales.
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up with a polite email if you haven’t heard back. It shows your enthusiasm and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to show you’re serious about joining our team.
We think you need these skills to ace Group Reservations Executive – Incentives & Growth in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
Highlight Your Communication Skills: As a Group Reservations Executive, strong communication is key. Make sure to showcase your ability to convey information clearly and effectively in your written application. Use concise language and avoid jargon to keep it straightforward.
Organise Your Application Well: A well-structured application speaks volumes about your organisational skills. Use headings, bullet points, and clear paragraphs to make your application easy to read. This will help us quickly see why you’re the right fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Know Your Stuff
Before the interview, make sure you understand the hotel’s services and offerings. Familiarise yourself with common customer inquiries related to group reservations. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication is key for this position, prepare examples of how you've effectively handled customer inquiries in the past. Think about times when you turned a challenging situation into a positive experience for the customer.
✨Organisational Skills Matter
Be ready to discuss how you manage multiple tasks and priorities. You might be asked about your methods for keeping track of reservations and ensuring accuracy, so have some strategies in mind that highlight your organisational prowess.
✨Passion for Customer Service
Let your enthusiasm for customer service shine through. Share stories that illustrate your commitment to providing excellent service and how you go above and beyond to ensure customer satisfaction. This will resonate well with the interviewers.
