At a Glance
- Tasks: Maintain linen control and ensure exceptional customer service.
- Company: Join the vibrant team at DoubleTree by Hilton London Angel Kings Cross.
- Benefits: Competitive salary, cash incentives, free meals, and discounted hotel stays.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be part of a friendly team and make guests smile every day.
- Qualifications: Positive attitude, good communication skills, and a willingness to learn.
The predicted salary is between 18900 - 23100 £ per year.
- Job Ref: AM14859
- Branch: Double Tree by Hilton London Angel Kings Cross
- Salary/Benefits: Competitive Salary
- Shift pattern: 7AM-15:30PM and 14:30PM - 23PM
- Hours per week: 40
Would you like to work for a company that gives you
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&C\'s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Rewards your hard work by offering you the below team benefits when you join us:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – \"Hotel specific\"
- Free Car Parking – \"Hotel specific\"
- Stays in our hotels at discounted prices or
- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C\'s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team and independently
- Ambitious and hard working
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
- Is the Linen Porter role for you for you, do you have you the skill set and experience to take on this role? Then what\'s stopping you?
- Klarent Hospitality are recruiting for a Linen Porter
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
As The Role
- Linen Porter you will maintain linen control report and record any linen abuse
- Work to daily working schedules
- Ensure that all linen is counted correctly and identify the differences on the daily control sheet.
- Maintain security of linen room keys, and the linen room whilst on duty.
- Ensure that you familiarise yourself with the weekly function sheet ensuring that all stock levels are correct and that the C&B department have their requested linen stocks.
- To ensure that the security surrounding the linen service cupboards on the bedroom floors is adhered to.
- To ensure that all security checks are carried out in the evening before leaving your shift thus ALL linen Chutes & linen stock cupboards are closed and locked of the complete building
- Assist and be courteous to guests and display good customer care and social skills.
- Deal with guest complaints/compliments or refer to senior management at earliest opportunity.
- Work in co-operation with any staff and management
- Attend hotel and departmental training sessions whenever instructed
- Work within all Health & Safety requirements
Double Tree by Hilton London Angel Kings Cross is just steps from a variety of shops, specialty boutiques, restaurants and bars and is the ideal base from which to explore the city of London.
Take a five-minute walk to Angel tube station or a fifteen-minute walk to Kings Cross and St.
Pancras rail stations.
Our Angel Kings Cross hotel is the perfect location to access London\'s high-fashion stores, financial district and business design district.
Visit the West End Theatre District and explore Islington\'s local theatre scene including Wells Ballet and Theatre.
Find unique souvenirs at Camden Market, or tour the Islington Museum.
Watch a game at Emirates Stadium, home to Arsenal Football Club.
Linen Porter employer: DoubleTree by Hilton London Angel Kings Cross
DoubleTree by Hilton London Angel Kings Cross is an exceptional employer that values its team members by offering a supportive work culture and numerous development opportunities. Employees enjoy benefits such as discounts on hotel stays and dining, alongside access to an employee assistance program, making it a rewarding place to grow your career in the hospitality industry.
Contact Details:
DoubleTree by Hilton London Angel Kings Cross Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DoubleTree by Hilton London Angel Kings Cross. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DoubleTree by Hilton London Angel Kings Cross
Don't be shy about reaching out to DoubleTree by Hilton London Angel Kings Cross directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DoubleTree by Hilton London Angel Kings Cross and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
