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For Companies At a Glance
- Tasks: Provide exceptional guest services from check-in to check-out and manage queries.
- Company: Leading hotel chain focused on enhancing guest experiences.
- Benefits: Competitive salary, development opportunities, and discounts on hotel stays.
- Why this job: Join a friendly team and make a real impact on guest satisfaction.
- Qualifications: Passionate, friendly, with strong organisational and IT skills.
- Other info: Great opportunity for career growth in a dynamic hospitality environment.
The predicted salary is between 988 - 1219 £ per month.
A leading hotel chain is seeking a dedicated Receptionist to provide exceptional services that enhance the overall guest experience from check-in to check-out. The ideal candidate is passionate, friendly, and enjoys working as part of a team, demonstrating excellent organisational and IT skills.
Responsibilities include:
- Managing guest queries
- Assisting with audits
- Promoting hotel services
Join us for a competitive salary and numerous rewards, including development opportunities and significant discounts on hotel stays.
Hotel Receptionist – Guest Experience Specialist employer: DoubleTree by Hilton London Angel Kings Cross
Contact Detail:
DoubleTree by Hilton London Angel Kings Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist – Guest Experience Specialist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that receptionist role.
✨Tip Number 2
Practice your interview skills! We all know first impressions matter, so rehearse common questions and answers. Show off your passion for guest experience and how you can contribute to the team.
✨Tip Number 3
Be proactive! If you see a hotel you love, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know when an opportunity might pop up!
✨Tip Number 4
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks effectively. This will highlight your ability to handle guest queries and promote hotel services seamlessly.
We think you need these skills to ace Hotel Receptionist – Guest Experience Specialist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about enhancing guest experiences and are excited about the role!
Highlight Your Skills: Make sure to showcase your organisational and IT skills in your application. We’re looking for someone who can manage guest queries efficiently, so give us examples of how you've done this in the past.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the specific role of Hotel Receptionist. Mention how your experience aligns with our needs and the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Know the Hotel Inside Out
Before your interview, make sure to research the hotel chain thoroughly. Familiarise yourself with their services, values, and any recent news. This will not only help you answer questions more confidently but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for guests. Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you turned a negative experience into a positive one, as this will highlight your problem-solving skills.
✨Demonstrate Organisational Skills
Being organised is key in this role. Be ready to discuss how you manage multiple tasks efficiently. You could mention tools or methods you use to stay organised, like prioritising tasks or using digital calendars, which will show that you're proactive and capable.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or opportunities for growth within the hotel. This shows that you're not just interested in the job, but also in how you can contribute to and grow with the company.
