At a Glance
- Tasks: Create memorable experiences for guests from Check-In to Check-Out.
- Company: Join the vibrant team at DoubleTree by Hilton London Angel Kings Cross.
- Benefits: Enjoy discounts, Leisure Club access, and free meals on duty.
- Other info: Perfect for those looking for flexible part-time work with great perks.
- Why this job: Be part of a dynamic environment and enhance your customer service skills.
- Qualifications: Exceptional customer service skills and a positive attitude.
The predicted salary is between 12 - 15 £ per hour.
DoubleTree by Hilton London Angel Kings Cross is offering an exciting opportunity for a Casual Receptionist to join their dynamic team. In this role, you will thrive in a fast-paced environment and contribute to the guest experience from Check-In to Check-Out.
The ideal candidate will possess exceptional customer service skills, a willingness to learn, and the ability to work under pressure.
Enjoy benefits like discounts across the group, use of the Leisure Club, and staff meals on duty.
Guest Experience Host (Part-Time) – Discounts & Perks employer: DoubleTree by Hilton London Angel Kings Cross
DoubleTree by Hilton London Angel Kings Cross is an excellent employer that prioritises employee well-being and growth. With a vibrant work culture, team members enjoy perks such as discounts across the group, access to the Leisure Club, and complimentary meals during shifts, all while being part of a supportive environment that fosters professional development.
Contact Details:
DoubleTree by Hilton London Angel Kings Cross Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Guest Experience Host (Part-Time) – Discounts & Perks
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like DoubleTree by Hilton London Angel Kings Cross and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at DoubleTree by Hilton London Angel Kings Cross and let us see your personality shine through!
We think you need these skills to ace Guest Experience Host (Part-Time) – Discounts & Perks
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and DoubleTree by Hilton London Angel Kings Cross.
Get Familiar with Our Brand:Before applying, take some time to learn about DoubleTree by Hilton London Angel Kings Cross and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress DoubleTree by Hilton London Angel Kings Cross.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which DoubleTree by Hilton London Angel Kings Cross will surely appreciate.
