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- Tasks: Manage group reservations and ensure exceptional guest experiences.
- Company: Join the DoubleTree by Hilton team in a vibrant London location.
- Benefits: Competitive salary, cash incentives, and a supportive work environment.
- Why this job: Be part of a dynamic team and create memorable stays for guests.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Full-time role with opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Branch: DoubleTree by Hilton London Angel Kings Cross
Location: DoubleTree by Hilton London Angel Kings Cross
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Monday - Friday
Hours per week: 40
Posted date: 28/01/2026
Closing date: 28/02/2026
Would you like to work for a company that gives you: £250, up to £**** cash incentives when referring a friend to come and join our team.
Group Reservations Agent in England employer: DoubleTree by Hilton London Angel Kings Cross
Contact Detail:
DoubleTree by Hilton London Angel Kings Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Reservations Agent in England
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when applying for roles like a Group Reservations Agent.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing about DoubleTree by Hilton's commitment to customer service will help you stand out. We want to see your passion for hospitality shine through!
✨Tip Number 3
Practice common interview questions related to reservations and customer service. Think about scenarios where you've gone above and beyond for a guest. We love hearing about real experiences that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you might just snag those cash incentives for referring a friend while you're at it!
We think you need these skills to ace Group Reservations Agent in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Group Reservations Agent role. Highlight relevant experience and skills that match the job description, so we can see how you fit into our team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit for our DoubleTree by Hilton family.
Showcase Your Customer Service Skills: As a Group Reservations Agent, customer service is key. In your application, share examples of how you've gone above and beyond for customers in the past. We love to see that dedication!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at DoubleTree by Hilton London Angel Kings Cross
✨Know the Company Inside Out
Before your interview, take some time to research DoubleTree by Hilton London Angel Kings Cross. Understand their values, mission, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you tailor your answers to align with their culture.
✨Showcase Your Customer Service Skills
As a Group Reservations Agent, you'll be dealing with guests regularly. Prepare examples from your past experiences where you've provided exceptional customer service. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your problem-solving abilities.
✨Prepare for Common Interview Questions
Anticipate questions specific to the role, such as how you would handle a difficult reservation or manage multiple bookings at once. Practising your answers can help you feel more confident and articulate during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the position. Remember, you're aiming to fit into the professional environment of a hotel.
