At a Glance
- Tasks: Welcome guests and create memorable experiences at our stylish hotel.
- Company: Join the vibrant team at DoubleTree by Hilton Hotel Lincoln.
- Benefits: Enjoy discounts, wellbeing support, and opportunities for career growth.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Be the friendly face that makes every guest's stay unforgettable.
- Qualifications: Passion for hospitality and strong communication skills are key.
The predicted salary is between 25000 - 30000 £ per year.
Receptionist (Part Time 24 Hours)
Perched on Brayford Marina in the heart of Lincoln, the Double Tree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.
This downtown hotel features fully air‑conditioned flexible event space.
The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event.
From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.
Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping.
Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.
Join Our Team
We're looking for a friendly and professional Receptionist to join our Front Office team and help create exceptional experiences for our guests.
This is a guest‑facing role where you'll be the first point of contact for many of our guests, providing a warm welcome, supporting their stay and helping to ensure every visit is memorable.
If you enjoy working with people, thrive in a busy environment and are passionate about hospitality, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
- What You'll Be Doing
- Welcome guests and create a positive first impression of the hotel
- Manage check‑ins, check‑outs and reservations in line with company standards
- Respond to guest enquiries and requests professionally and efficiently
- Provide information about the hotel, local area and available services
- Process payments and maintain accurate guest records
- Handle guest feedback and elevate concerns where appropriate
- Support the smooth day‑to‑day operation of the Front Office department
- Ensure reception and guest‑facing areas remain welcoming and presentable
- Support upselling opportunities and promote hotel services where appropriate
- Work collaboratively with colleagues to deliver exceptional guest experiences
What We're Looking For
- Previous hospitality, customer service or Front Office experience is desirable but not essential
- Passion for delivering exceptional guest experiences
- Friendly, confident and professional approach
- Strong communication and interpersonal skills
- Good organisational and problem‑solving abilities
- Ability to remain calm and professional in a busy environment
- Positive and team‑focused attitude
- Flexible approach to working hours, including evenings, weekends and holidays
About leaf HOSPITALITY leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK.
Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people‑first approach.
We build strong teams, create memorable guest experiences and deliver long‑term success for our hotels, owners and communities.
Everything we do is guided by one principle: be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed.
We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
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Receptionist (Part Time 24 Hours) in Lincoln employer: Doubletree by Hilton Lincoln
At DoubleTree by Hilton Hotel Lincoln, we pride ourselves on fostering a welcoming and professional work environment that values each team member's contribution. Located in the vibrant heart of Lincoln, our hotel offers competitive pay, exclusive discounts, and continuous development opportunities, ensuring that you grow alongside us while enjoying the beautiful surroundings and rich history of the area. Join us to be part of a dedicated team that strives for excellence in hospitality and creates memorable experiences for our guests.
Contact Details:
Doubletree by Hilton Lincoln Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part Time 24 Hours) in Lincoln
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Doubletree by Hilton Lincoln and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Receptionist (Part Time 24 Hours) in Lincoln
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Doubletree by Hilton Lincoln that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Doubletree by Hilton Lincoln.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Doubletree by Hilton Lincoln get a sense of who you are beyond your experience!
How to prepare for a job interview at Doubletree by Hilton Lincoln
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Doubletree by Hilton Lincoln and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
