At a Glance
- Tasks: Lead the hotel operation overnight, ensuring exceptional guest service and support.
- Company: DoubleTree by Hilton Hotel Lincoln, a stylish venue in the heart of Lincoln.
- Benefits: Enjoy discounts, wellbeing support, and increasing annual leave with service.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Be part of a dynamic team and create memorable experiences for guests.
- Qualifications: Experience in hospitality or supervisory roles with strong customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Night Supervisor
Perched on Brayford Marina in the heart of Lincoln, the Double Tree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations.
This downtown hotel features fully air‑conditioned flexible event space.
The hotel's full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event.
From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.
Enjoy the hotel's relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping.
Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.
Join Our Team
We're looking for a reliable and proactive Night Supervisor to help lead our hotel operation overnight, ensuring our guests receive exceptional service and support throughout their stay.
This is a hands‑on role where you'll oversee the smooth running of the hotel during the night, support team members and act as a key point of contact for guests.
If you're confident working independently, enjoy taking responsibility and are passionate about delivering great hospitality, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
- What You’ll Be Doing
- Support the overnight operation of the hotel, ensuring a safe, secure and welcoming environment
- Act as the senior team member on duty during overnight shifts
- Deliver exceptional guest service and respond to guest enquiries professionally and efficiently
- Handle guest feedback and resolve issues effectively
- Support night audit and overnight administrative processes where required
- Conduct regular security and safety checks throughout the hotel
- Ensure company, brand and legal standards are maintained at all times
- Support and guide team members working overnight
- Prepare the hotel for the following day's operation
- Help create a positive experience for guests from arrival through to departure
- What We’re Looking For
- Previous experience in a hospitality, guest service or supervisory role
- Strong customer service and communication skills
- Ability to work independently and make confident decisions
- Good organisational and problem‑solving abilities
- Comfortable taking responsibility for the operation overnight
- Reliable, professional and trustworthy approach
- Good attention to detail and administrative skills
- Positive, proactive and guest‑focused attitude
- Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed.
We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
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Night Supervisor in Lincoln employer: Doubletree by Hilton Lincoln
At DoubleTree by Hilton Hotel Lincoln, we pride ourselves on fostering a welcoming and professional work environment that values each team member's contribution. Located in the vibrant heart of Lincoln, our hotel offers competitive pay, exclusive discounts, and continuous development opportunities, ensuring that you grow alongside us while enjoying the beautiful surroundings and rich history of the area. Join us to be part of a dedicated team that strives for excellence in hospitality and creates memorable experiences for our guests.
Contact Details:
Doubletree by Hilton Lincoln Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Night Supervisor in Lincoln
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Doubletree by Hilton Lincoln. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Doubletree by Hilton Lincoln
Don't be shy about reaching out to Doubletree by Hilton Lincoln directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Supervisor in Lincoln
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Doubletree by Hilton Lincoln and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Doubletree by Hilton Lincoln
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
