At a Glance
- Tasks: Lead the delivery of unforgettable meetings and events at a stylish hotel.
- Company: DoubleTree by Hilton Hotel Lincoln, a vibrant hub for gatherings.
- Benefits: Discounted stays, food perks, wellbeing support, and extra annual leave.
- Other info: Join a diverse team committed to excellence and personal growth.
- Why this job: Create memorable experiences in a fast-paced, dynamic environment.
- Qualifications: Experience in hospitality management and strong leadership skills.
The predicted salary is between 24750 - 30250 £ per year.
Perched on Brayford Marina in the heart of Lincoln, the DoubleTree by Hilton Hotel Lincoln serves as a perfect backdrop for any type of gathering including conferences, business meetings, weddings, receptions, leisure stays, and celebrations. This downtown hotel features fully air‑conditioned flexible event space. The hotel’s full catering and banquet service includes delicious offerings which can be tailored to cater for any type of event. From business conferences to cocktail parties and weddings, this downtown hotel serves as a stylish backdrop for every occasion.
Enjoy the hotel’s relaxing, yet professional atmosphere with contemporary style, as well as its proximity to local Lincoln attractions and shopping. Stroll along the cobbled streets of the historic Bailgate area or visit the majestic Lincoln Cathedral and discover the rich history of the Lincoln Castle.
We’re looking for an experienced and organised Meeting and Events Operations Manager to lead the delivery of meetings, conferences, events and special occasions, ensuring exceptional service and memorable experiences for every guest. This is a key leadership role responsible for managing event operations, developing a high‑performing team and ensuring every event is delivered seamlessly from start to finish.
If you’re passionate about hospitality, thrive in a fast‑paced environment and enjoy creating exceptional guest experiences, we’d love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- Discounted stays and food & beverage across the Hilton worldwide portfolio
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Recognition and reward programmes
- Five additional days annual leave from day one
- Enhanced family‑friendly benefits
- Learning and development opportunities
The Opportunity
As Meeting and Events Operations Manager, you will be responsible for leading the operational delivery of meetings, conferences, weddings, events and other functions within the hotel. You’ll work closely with sales, kitchen and operational teams to ensure every event is planned and delivered to the highest standards, creating memorable experiences for guests while supporting the commercial success of the business. Your role will be central to maintaining service excellence, driving team performance and ensuring operational efficiency across all event activity.
What You’ll Be Doing
- Lead the day‑to‑day operation of the Meetings and Events department
- Recruit, train, coach and develop team members
- Ensure meetings, conferences, weddings and events are delivered to exceptional standards
- Work closely with sales teams to ensure a seamless handover from booking to delivery
- Manage event staffing, resources and operational requirements effectively
- Build strong relationships with clients to ensure expectations are met and exceeded
- Monitor service standards and implement improvements where required
- Handle guest and client feedback professionally and resolve issues effectively
- Ensure compliance with health and safety, licensing and company standards
- Support revenue opportunities through effective event planning and operational delivery
What We’re Looking For
- Previous experience in Meetings and Events, Conference and Banqueting or hospitality operations management
- Passion for delivering exceptional guest experiences
- Strong leadership and team development skills
- Excellent organisational and planning abilities
- Strong communication and relationship‑building skills
- Ability to manage multiple priorities and perform under pressure
- Good commercial awareness and understanding of event operations
- Positive, proactive and solutions‑focused approach
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. Since 2007, we’ve managed every property as if it were our own, combining commercial expertise with a people‑first approach. We build strong teams, create memorable guest experiences and deliver long‑term success for our hotels, owners and communities. Everything we do is guided by one principle: be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Compensation: Competitive salary
M&E Operations Manager in Lincoln employer: Doubletree by Hilton Lincoln
At DoubleTree by Hilton Hotel Lincoln, we pride ourselves on fostering a welcoming and professional work environment that values each team member's contribution. Located in the vibrant heart of Lincoln, our hotel offers competitive pay, exclusive discounts, and continuous development opportunities, ensuring that you grow alongside us while enjoying the beautiful surroundings and rich history of the area. Join us to be part of a dedicated team that strives for excellence in hospitality and creates memorable experiences for our guests.
Contact Details:
Doubletree by Hilton Lincoln Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land M&E Operations Manager in Lincoln
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Doubletree by Hilton Lincoln. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Doubletree by Hilton Lincoln
Don't be shy about reaching out to Doubletree by Hilton Lincoln directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace M&E Operations Manager in Lincoln
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Doubletree by Hilton Lincoln and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Doubletree by Hilton Lincoln
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
