At a Glance
- Tasks: Lead the reception team and ensure guests have an amazing experience.
- Company: DoubleTree by Hilton Lincoln, a vibrant hotel in the heart of the city.
- Benefits: Earn £13.25 per hour, enjoy exclusive discounts, and access ongoing training.
- Why this job: Join a passionate team and make a difference in guest experiences every day.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 27660 - 27660 £ per year.
The DoubleTree by Hilton Lincoln is looking for a Reception Supervisor who is passionate about hospitality. You will oversee daily reception tasks while coaching a team, ensuring excellent guest experiences, and resolving queries efficiently.
Located in the heart of Lincoln, the hotel offers a competitive pay rate of £13.25 per hour, exclusive team discounts, and ongoing learning and development opportunities.
Front Office Supervisor - Guest Experience Leader in Lincoln employer: Doubletree by Hilton Lincoln
At DoubleTree by Hilton Lincoln, we pride ourselves on fostering a vibrant work culture that values passion for hospitality and teamwork. As a Front Office Supervisor, you will not only enjoy competitive pay and exclusive team discounts but also benefit from continuous learning and development opportunities in a supportive environment, all while being part of a dynamic team dedicated to creating memorable guest experiences in the heart of Lincoln.
Contact Details:
Doubletree by Hilton Lincoln Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Supervisor - Guest Experience Leader in Lincoln
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at DoubleTree by Hilton. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your passion for hospitality during interviews. Share specific examples of how you've created memorable guest experiences or resolved tricky situations. We want to see that spark!
✨Tip Number 3
Prepare some thoughtful questions for your interviewers. Ask about their team culture or how they handle guest feedback. This shows you're genuinely interested and ready to contribute to the team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Front Office Supervisor - Guest Experience Leader in Lincoln
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share experiences that highlight your enthusiasm for creating memorable guest experiences. We want to see how you can bring that passion to our team.
Tailor Your Application:Make sure to customise your CV and cover letter for the Front Office Supervisor role. Highlight relevant skills and experiences that align with the job description. We appreciate when candidates take the time to connect their background to what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your qualifications quickly, so make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details directly. Plus, it shows you’re serious about joining our team at the DoubleTree by Hilton Lincoln.
How to prepare for a job interview at Doubletree by Hilton Lincoln
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge. Understand the key aspects of guest experience and be ready to discuss how you would enhance it at DoubleTree by Hilton Lincoln. Think about specific examples from your past roles where you’ve made a positive impact.
✨Show Off Your Leadership Skills
As a Reception Supervisor, you'll need to demonstrate your ability to lead and coach a team. Prepare to share experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to deliver excellent service.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to guest queries or team management. Practice answering these types of questions by thinking through your approach to problem-solving and ensuring guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Inquire about the team dynamics, ongoing training opportunities, or how they measure guest satisfaction. It’s a great way to demonstrate your passion for hospitality and commitment to continuous improvement.
