At a Glance
- Tasks: Lead a dynamic housekeeping team to ensure pristine guest experiences.
- Company: A four-star hotel in the heart of Hull with a vibrant atmosphere.
- Benefits: Exclusive discounts, competitive pay, and continuous learning opportunities.
- Other info: Enjoy a supportive team culture with opportunities for career growth.
- Why this job: Make a real impact on guest satisfaction in a stylish hotel environment.
- Qualifications: Strong leadership skills and a passion for cleanliness and guest service.
The predicted salary is between 30000 - 40000 £ per year.
This four‑star hotel is centrally located in Hull on Ferensway, minutes from the train station and shopping centre. The hotel offers 165 bedrooms and a 1,000 sqm ballroom, a Marco Pierre White steakhouse, a lounge bar, and a rooftop bar with panoramic views. It caters to corporate, leisure, and family guests.
What We’re Looking For
Seasoned leader with a passion for impeccable cleanliness and exceptional guest experiences. As Housekeeping Manager you will be the linchpin ensuring guests step into perfectly curated spaces. We value your organisational finesse, team leadership, sharp eye for detail, communication skills, problem‑solving ability and ability to motivate a diverse housekeeping team. This position is a 6‑month fixed‑term contract.
Day In The Life Of
- Lead the housekeeping team to provide clean and fresh rooms.
- Maintain high cleanliness standards, make beds, clean bathrooms, report damage, manage safety, and respond to guest requests.
Example Key Responsibilities
- Engage, train, lead and inspire the housekeeping team.
- Supervise housekeeping staff to ensure rooms, corridors and service areas meet hotel standards.
- Maintain clear communication with hotel management and participate as a senior manager within the business.
- Support recruitment and related procedures, including right to work checks.
- Manage authorised absence and ensure coverage without interruption.
- Ensure staff are conversant with health and safety policies and attend relevant training.
- Maintain statutory training records in line with brand and company standards.
- Train staff on standards, productivity and address concerns, re‑training when necessary.
- Manage and resolve queries from team members.
- Evaluate performance through regular appraisals.
- Conduct housekeeping inventories.
- Represent the department in daily and other meetings.
What You’ll Get In Return
- Exclusive team member discounted stays and 50% off food and beverage across the leaf Hospitality portfolio.
- Continuous learning and development opportunities.
- Free access to a 24/7 employee assistance program.
- Team member of the month (£100) and team member of the year (£500).
- Uniform provided.
- Competitive pay and package.
- Additional annual leave and family leave.
Housekeeping Manager (6 Month Fixed Term Contract) employer: DoubleTree by Hilton Hull
Join our vibrant four-star hotel in the heart of Hull, where we pride ourselves on delivering exceptional guest experiences and maintaining impeccable cleanliness. As a Housekeeping Manager, you'll thrive in a supportive work culture that values your leadership and attention to detail, while enjoying exclusive team member benefits, continuous development opportunities, and a competitive pay package. With a focus on employee well-being and recognition, this is an excellent opportunity for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Manager (6 Month Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know about openings at hotels. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! If you have experience in housekeeping management, consider creating a portfolio showcasing your achievements and any innovative practices you've implemented. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the interview by researching the hotel’s values and standards. Be ready to discuss how your leadership style aligns with their mission of providing exceptional guest experiences. We want to see your passion shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housekeeping Manager (6 Month Fixed Term Contract)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for cleanliness and guest experiences right from the start. Use your application to highlight why you love maintaining high standards and how that translates into exceptional service.
Be Organised:We appreciate a well-structured application! Make sure your CV and cover letter are neatly formatted and easy to read. This reflects your organisational skills, which are crucial for the Housekeeping Manager role.
Tailor Your Application:Don’t just send a generic application. Take the time to tailor your CV and cover letter to match the job description. Highlight your leadership experience and problem-solving abilities that align with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at DoubleTree by Hilton Hull
✨Know the Hotel Inside Out
Before your interview, take some time to research the hotel. Familiarise yourself with its services, amenities, and guest demographics. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's values and expectations.
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on your ability to motivate and inspire others. Highlight any training or mentoring experiences that demonstrate your leadership style.
✨Emphasise Attention to Detail
In this role, a sharp eye for detail is crucial. Be ready to discuss specific instances where your attention to detail made a significant impact on cleanliness or guest satisfaction. Use these examples to illustrate your commitment to maintaining high standards.
✨Prepare for Problem-Solving Scenarios
Expect questions about how you would handle various challenges in housekeeping. Think of real-life situations where you resolved issues effectively. This could include managing staff shortages or addressing guest complaints. Show them you're a proactive problem-solver!
