At a Glance
- Tasks: Support setup and delivery of events, ensuring exceptional service and guest experiences.
- Company: Join a vibrant four-star hotel in the heart of Hull with a people-first approach.
- Benefits: Enjoy discounts, wellbeing support, and increasing annual leave with service.
- Other info: Flexible hours and opportunities for training and career growth in a supportive environment.
- Why this job: Be part of a dynamic team creating memorable moments for guests at exciting events.
- Qualifications: Passion for hospitality and strong communication skills; experience is a plus but not essential.
The predicted salary is between 12 - 12 £ per hour.
This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment. The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.
We're looking for an enthusiastic and guest-focused Meeting & Events Assistant to join our team and help deliver memorable experiences for our guests and clients. This is a hands-on role where you'll support the delivery of meetings, conferences, events and special occasions, ensuring every event is delivered to the highest standards of service and hospitality. If you enjoy working with people, thrive in a fast-paced environment and are passionate about creating great experiences, we'd love to hear from you.
Why Join Us?
- Team Member Programme with £50 Bed & Breakfast stays across participating leaf HOSPITALITY hotels
- 50% food and beverage discount
- Employee Assistance Programme and wellbeing support
- Hapi discounts platform
- Long Service Recognition Awards
- Team Member recognition awards
- Annual leave that increases with length of service, gaining an additional day each year up to a maximum of 5 extra days
- Training and development opportunities
What You'll Be Doing
- Support the setup, delivery and breakdown of meetings, conferences, events and functions
- Deliver friendly, professional and attentive service to guests and clients
- Prepare event spaces to agreed specifications and standards
- Serve food and beverages during meetings and events
- Respond to guest and client requests promptly and professionally
- Maintain excellent standards of presentation, cleanliness and service throughout events
- Work closely with kitchen, sales and operational teams to ensure successful event delivery
- Assist with room turnarounds and event setup changes as required
- Follow health and safety, food safety and company procedures at all times
- Help create memorable experiences for guests attending events and functions
What We're Looking For
- Previous hospitality, food and beverage or events experience is desirable but not essential
- Passion for delivering exceptional guest experiences
- Friendly, confident and professional approach
- Strong communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Positive and team-focused attitude
- Strong attention to detail and presentation
- Flexible approach to working hours, including evenings, weekends and holidays
About leaf HOSPITALITY
leaf HOSPITALITY is a hotel management company trusted by owners to operate branded and independent hotels across the UK. Since 2007, we've managed every property as if it were our own, combining commercial expertise with a people-first approach. We build strong teams, create memorable guest experiences and deliver long-term success for our hotels, owners and communities. Everything we do is guided by one principle: be EXCELLENT.
Diversity & Inclusion
We are committed to creating an inclusive workplace where everyone feels welcome, respected and able to succeed. We celebrate individuality and believe diverse perspectives help us deliver better experiences for our guests, teams and communities.
Compensation: Minimum Wage
Food and Beverage Assistant employer: DoubleTree by Hilton Hull
DoubleTree by Hilton Hull is an excellent employer that prioritises the growth and development of its team members while fostering a vibrant and inclusive work culture. With a focus on creating exceptional guest experiences, employees benefit from flexible working hours, comprehensive training opportunities, and various discounts, making it a rewarding place to build a career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DoubleTree by Hilton Hull. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DoubleTree by Hilton Hull
Don't be shy about reaching out to DoubleTree by Hilton Hull directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DoubleTree by Hilton Hull and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DoubleTree by Hilton Hull
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
