At a Glance
- Tasks: Lead the Front of House team to deliver exceptional guest experiences and maintain high standards.
- Company: Join a dynamic hotel known for its commitment to service excellence.
- Benefits: Flexible shifts, career development opportunities, and nationally recognised apprenticeship programmes.
- Other info: Work in a vibrant environment with a focus on teamwork and continuous improvement.
- Why this job: Make a real impact on guest satisfaction while developing your hospitality career.
- Qualifications: Proven leadership experience in hotel Front of House roles; Opera Cloud knowledge is a plus.
The predicted salary is between 30000 - 35005 £ per year.
We are looking for an experienced Front of House Manager with a proven track record of driving high standards and delivering exceptional guest experiences.
As Front of House Manager, you will lead and inspire the Front of House team, ensuring every guest receives a warm welcome and outstanding service throughout their stay.
You will lead with confidence, professionalism and a strong commercial focus, creating a positive and high-performing environment for both guests and colleagues.
The successful candidate will oversee the day-to-day operation of the Front of House department, including Reception, Concierge, Lobby and Nights.
You will monitor guest satisfaction, drive departmental performance and ensure brand standards are consistently achieved.
You will be a strong communicator with the ability to motivate and develop your team, building a culture focused on service excellence, teamwork and continuous improvement.
Previous experience within a hotel Front of House leadership role is essential, and experience using Opera Cloud would be advantageous.
We are open 7 days a week, 365 days a year, and flexibility is required to work a variety of shifts including evenings and weekends.
Shift patterns and contracted hours can be discussed at interview.
If you are looking to develop your hospitality career, we offer nationally recognised apprenticeship programmes alongside comprehensive brand training and development opportu...
Front of House Manager employer: DoubleTree by Hilton Hotel Chester - Valor Hospitality
Join a vibrant and dynamic kitchen team where your culinary skills will be celebrated and nurtured. As a Chef de Partie, you'll enjoy competitive pay, a range of rewards and benefits, and ample opportunities for professional growth in a supportive work culture that values creativity and teamwork. Located in a bustling area, this role offers the chance to thrive in a fast-paced environment while honing your craft alongside passionate colleagues.
Contact Details:
DoubleTree by Hilton Hotel Chester - Valor Hospitality Recruitment Team
