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- Tasks: Be the friendly face of our leisure club, ensuring guests feel valued and inspired.
- Company: Join Cairn Group, a leading UK hospitality company with over 60 years of experience.
- Benefits: Enjoy real-time pay, discounts on stays, food, and wellness services, plus career development opportunities.
- Why this job: Create unforgettable experiences while building a rewarding career in hospitality.
- Qualifications: Ideally hold lifeguard and first aid qualifications; eagerness to learn is essential.
- Other info: Celebrate your achievements with awards and enjoy a supportive team environment.
The predicted salary is between 1300 - 1800 £ per month.
Hospitality Starts Here – Build Your Future with Cairn Group. Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you’re creating unforgettable guest experiences or supporting your team, you’ll be part of a friendly, supportive environment where your contributions are valued.
About the Role:
As a Leisure Club Attendant, you’ll be the welcoming face of our health and fitness facilities—ensuring every guest and member feels valued, supported, and inspired throughout their visit. You’ll play a key part in maintaining high standards, completing regular pool checks, and ensuring all areas are clean, safe, and ready for use. You’ll also assist with new member enquiries and help drive club revenue through great service and a proactive, positive approach. From supporting guest experiences to contributing to operational compliance and health and safety, your focus will be on creating a relaxing and rewarding environment for all who visit.
About You:
- A Hospitality Hero – You create a welcoming and supportive environment that puts member satisfaction at the heart of everything you do.
- A Service Superstar – You go above and beyond to help, support, and guide our members and guests.
- A Team Player – You communicate clearly and contribute to a positive, productive working atmosphere.
- Cool Under Pressure – You stay calm and focused, ensuring everything from safety checks to member queries are handled with professionalism.
- Polished & Professional – You maintain a smart appearance and lead by example with excellent customer service.
- Proactive & Organised – You stay on top of routines and respond quickly to situations as they arise.
- Qualified – You ideally hold a lifeguard qualification, first aid certificate, gym or pool plant qualification, and you’re eager to keep learning.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties. At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
- Service Excellence Bonus: Your hard work pays off. Service charge tips and gratuities add a well-earned boost to your pay check.
- Get Paid in Real-Time with Wagestream: Take control of your earnings. Track your pay live, access funds when needed, and get expert financial tips—all in real-time.
- Stay, Relax and Recharge: Enjoy discounted stays across all our venues. Treat yourself or bring your friends and family along for a well-earned break.
- Delicious Discounts: Indulge a little with 50% off food and drinks across our hotels, bars and restaurants.
- Spa Discounts: Self-care matters! Treat yourself with exclusive wellness offers at our spas and leisure clubs.
- Retail, Cinema & Fun Discounts: Enjoy exclusive access to savings on shopping, cinema trips and fun days out.
- Rise with Us: From apprenticeships to leadership programs, our development team is here to help you grow and reach your career goals.
- Superstar Awards: Your hard work deserves the spotlight! Each month we celebrate and reward our team members who showcase our values and bring hospitality to life.
- Long-Service Awards: Celebrate key milestones with us, starting from just one year of service—plus enjoy extra annual leave as a thank-you for your commitment.
- Recommend a Friend: Bring great people into the team and earn a bonus when they join!
- 24/7 Support: We’re committed to your wellbeing. Access our confidential Employee Assistance Programme anytime, anywhere.
- Pension Scheme: Plan for your future with our pension plan, designed to help you build long-term security.
- Year-Round Incentives: Enjoy fun incentives, exciting challenges, and surprise perks throughout the year!
- Bereavement Leave – When life gets tough, we ensure you have the time and support you need to be with your loved ones.
Leisure Club Attendant in Harrogate employer: DoubleTree by Hilton Harrogate Majestic
Contact Detail:
DoubleTree by Hilton Harrogate Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Attendant in Harrogate
✨Tip Number 1
Get to know the company culture! Before your interview, check out Cairn Group's values and think about how you can align with them. Show that you're not just looking for a job, but a place where you can grow and contribute.
✨Tip Number 2
Practice your customer service skills! As a Leisure Club Attendant, you'll be the face of the club. Role-play common scenarios with friends or family to get comfortable with handling member queries and ensuring everyone feels valued.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview. It shows you take the role seriously and are ready to lead by example.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for joining the Cairn Group family.
We think you need these skills to ace Leisure Club Attendant in Harrogate
Some tips for your application 🫡
Show Your Hospitality Spirit: When writing your application, let your passion for hospitality shine through! Share experiences where you've gone above and beyond to create memorable moments for guests or team members. We love seeing that service superstar attitude!
Be Polished and Professional: Make sure your application is neat and well-structured. Use clear language and check for any typos or errors. A polished application reflects the professional image we value at Cairn Group, so take your time to get it right!
Highlight Your Team Player Skills: We’re all about teamwork here, so don’t forget to mention how you’ve contributed to a positive working atmosphere in your previous roles. Share examples of how you’ve communicated effectively and supported your colleagues—this will really resonate with us!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to see all the details about the role and our company values. Plus, we can’t wait to hear from you!
How to prepare for a job interview at DoubleTree by Hilton Harrogate Majestic
✨Know the Company
Before your interview, take some time to research Cairn Group. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Hospitality Skills
As a Leisure Club Attendant, your ability to create a welcoming environment is key. Prepare examples from your past experiences where you went above and beyond for guests or team members. Highlight your service skills and how you handle pressure while maintaining professionalism.
✨Dress the Part
First impressions matter! Make sure to dress smartly and professionally for your interview. A polished appearance reflects your understanding of the hospitality industry and shows that you take the opportunity seriously.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and opportunities for growth within Cairn Group. This not only demonstrates your enthusiasm but also helps you assess if the company is the right fit for you.
