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For Companies At a Glance
- Tasks: Join our team as a Food & Beverage Operative, delivering exceptional customer service in various settings.
- Company: DoubleTree by Hilton Strathclyde is a vibrant hotel located near Glasgow, offering a welcoming atmosphere.
- Benefits: Enjoy competitive pay, free meals, discounts on stays, and opportunities for personal development.
- Why this job: Be part of a friendly team, gain valuable experience, and make guests smile every day.
- Qualifications: A positive attitude, willingness to learn, and good communication skills are essential.
- Other info: Flexible part-time hours available, perfect for students balancing work and studies.
Job Overview
Job Ref: AM14875
Branch: Doubletree by Hilton Strathclyde
Location: Doubletree by Hilton Strathclyde, Bellshill
Salary/Benefits: Competitive Salary
Contract type: Casual
Hours: Part Time
Posted date: 08/10/2025
Closing date: 17/12/2025
Rewards
- £250 up to £1000 cash incentives when referring a friend to join our team – T&C’s apply
Team Benefits
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices
- Free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Qualifications & Preferred Attributes
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills.
- Resilient, creativity, able multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
Role & Responsibilities
- Food & Beverage Operative supports their team in delivering exceptional customer service
- Your working areas may vary i.e., F&B Operative may work in the Bar, Restaurant, Breakfast, Room Service and/or Conference and Events
- You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel’s products
About DoubleTree by Hilton Strathclyde
Welcome to DoubleTree by Hilton Strathclyde. Ideally located in the heart of the central belt, our Strathclyde hotel is just 12 miles from Glasgow city centre and is only a 30 minute train ride via ScotRail. Nearby attractions include Hampden Park, the Emirates Arena and Tollcross International Swimming Centre. We’re also just 20 minutes from the shops, museums and nightlife of Glasgow city centre.
Enjoy a freshly baked DoubleTree cookie upon arrival and settle into your comfortable guest room or suite. Each guest room features modern amenities including WiFi access and a large HDTV. Upgrade to a Deluxe Room to enjoy even more space and extra perks including fluffy bathrobes, slippers and a 1-hour extended check out.
At DoubleTree by Hilton Strathclyde, you’ll find some pleasant surprises to help you relax. We’re home to the largest Livingwell Health Club in Europe, featuring an extensive range of the latest fitness equipment, exercise classes and an indoor pool. Visit our spa for beauty and relaxation treatments or unwind in the sauna, steam room and whirlpool.
When you’re feeling hungry, The Space is the place to be. Meet with friends and clients to grab a bite to eat or a Starbucks coffee, or make it a working lunch with our complimentary WiFi, mobile charging stations, Bluetooth connectivity and TV stations. 24-hour room service is also available for the ultimate convenience.
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Food & Beverage Operative employer: DoubleTree by Hilton Glasgow Strathclyde
Contact Detail:
DoubleTree by Hilton Glasgow Strathclyde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the DoubleTree by Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight any previous experience in food and beverage roles, even if it's informal. Sharing specific examples of how you've provided excellent customer service can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ability to work under pressure and manage multiple tasks. The hospitality industry can be fast-paced, so demonstrating your resilience and organisational skills will be crucial.
✨Tip Number 4
Show enthusiasm for learning and personal development. Mentioning your willingness to take on training opportunities or apprenticeships can demonstrate your commitment to growing within the company.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the food and beverage industry. Emphasise any customer service roles you've held, as well as skills like teamwork and time management.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your willingness to learn. Mention specific qualities that align with the job description, such as being friendly and having a positive attitude.
Highlight Relevant Skills: In your application, clearly outline skills that are essential for the role, such as communication, multitasking, and resilience. Use examples from past experiences to demonstrate these skills effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DoubleTree by Hilton Glasgow Strathclyde
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since this role involves working as part of a team, be prepared to share examples of how you've successfully collaborated with others in previous jobs. Highlight your ability to support colleagues and contribute to a positive work environment.
✨Prepare for Customer Service Scenarios
Anticipate questions related to customer service situations. Think of times when you've dealt with complaints or difficult customers, and be ready to explain how you handled those situations effectively.
✨Know the Venue and Its Offerings
Research DoubleTree by Hilton Strathclyde and its services before the interview. Familiarise yourself with their food and beverage options, as well as any special events they host, so you can speak knowledgeably about the hotel during your conversation.