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- Tasks: Provide exceptional reception services and ensure a smooth guest experience.
- Company: Join the vibrant team at DoubleTree by Hilton Glasgow Central.
- Benefits: Competitive salary, cash incentives, free meals, and discounted hotel stays.
- Other info: Great opportunities for personal development and career growth.
- Why this job: Be part of a friendly team and create memorable experiences for guests.
- Qualifications: Positive attitude, strong IT skills, and excellent customer service abilities.
Job Ref: AM15343
Branch: DoubleTree by Hilton Glasgow Central
Location: DoubleTree by Hilton Glasgow Central, Glasgow
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 07:00 – 15:30 / 14:00 – 22:30 / 10:00 – 18:30
Hours per week: 40
Posted date: 18/04/2026
Closing date: 02/06/2026
We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Passionate and willingness to learn
- Exceptional customer service – someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
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Receptionist employer: DoubleTree by Hilton Glasgow Central
Contact Detail:
DoubleTree by Hilton Glasgow Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on DoubleTree by Hilton Glasgow Central. Familiarise yourself with their services and values so you can show off your knowledge and enthusiasm during the chat.
✨Tip Number 2
Practice makes perfect! Run through common receptionist interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you’re looking sharp and professional for your interview – it shows you care about the role and the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring a smile to our guests' faces!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share your passion for hospitality and why you’d be a great fit for our team. Let us know what excites you about working at DoubleTree by Hilton Glasgow Central.
Show Off Your Skills: Don’t forget to mention your IT proficiency and organisational skills in your application. We’re looking for someone who can multitask and handle pressure, so give us examples of how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our fantastic team!
How to prepare for a job interview at DoubleTree by Hilton Glasgow Central
✨Know the Hotel Inside Out
Before your interview, make sure you research DoubleTree by Hilton Glasgow Central. Familiarise yourself with their services, room categories, and any current promotions. This will show your genuine interest in the role and help you answer questions more confidently.
✨Show Off Your People Skills
As a receptionist, you'll be the first point of contact for guests. Practice how you would greet someone and handle common guest queries. Highlight your positive attitude and willingness to learn during the interview, as these traits are crucial for creating a welcoming atmosphere.
✨Demonstrate Organisational Skills
Prepare examples of how you've managed multiple tasks or worked under pressure in previous roles. Being able to multitask effectively is key in a busy hotel environment, so share specific instances where you excelled in organisation and time management.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or how the team celebrates successes. This shows that you're not just interested in the job, but also in growing within the company and contributing to its success.