At a Glance
- Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
- Company: Join the vibrant team at DoubleTree by Hilton Glasgow Central.
- Benefits: Enjoy discounts, free meals, and access to the Leisure Club.
- Other info: Great career growth opportunities in a supportive and inclusive workplace.
- Why this job: Be part of a dynamic hospitality environment and make guests smile.
- Qualifications: Passionate about customer service with basic IT skills.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Casual Receptionist in Glasgow employer: DoubleTree by Hilton Glasgow Central
At DoubleTree by Hilton Glasgow Central, we pride ourselves on being an exceptional employer that values our team members' contributions and well-being. With a vibrant work culture that encourages personal growth and development, our Maintenance Operative role offers competitive benefits including discounts on accommodation and dining, access to leisure facilities, and numerous recognition awards. Join us in a dynamic environment where your hard work is rewarded and your career can flourish.
Contact Details:
DoubleTree by Hilton Glasgow Central Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Receptionist in Glasgow
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on DoubleTree by Hilton Glasgow Central. Familiarise yourself with their services and what makes them stand out. This will help you show genuine interest and impress during your chat.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle guest queries or complaints. Role-play with a friend or family member to build your confidence and showcase your ability to make guests smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the hotel well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It’s a great way to stand out and shows your enthusiasm for the role. Don’t miss out on this chance!
We think you need these skills to ace Casual Receptionist in Glasgow
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A little personality goes a long way!
Tailor Your CV:Make sure your CV highlights relevant experience that matches the role of a Casual Receptionist. Focus on customer service skills and any IT proficiency you have. We want to see how you fit into our dynamic team!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific skills or experiences that relate to the job description, and don’t forget to express your eagerness to learn.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at DoubleTree by Hilton Glasgow Central
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the hotel and its services. Familiarise yourself with room categories, rates, and any special packages they offer. This will show that you're genuinely interested and ready to contribute from day one.
✨Show Off Your People Skills
As a receptionist, exceptional customer service is key. Prepare examples of how you've made guests smile in previous roles or how you've handled difficult situations. This will demonstrate your ability to thrive in a fast-paced environment and your passion for hospitality.
✨Practice Makes Perfect
Rehearse common interview questions and answers with a friend or in front of the mirror. Focus on your ability to work under pressure and be a team player. The more comfortable you are with your responses, the more confident you'll feel during the actual interview.
✨Dress to Impress
First impressions matter! Make sure you dress smartly and appropriately for the interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the hotel in a professional manner.
