At a Glance
- Tasks: Deliver exceptional customer service and manage late check-ins with a friendly approach.
- Company: Join the vibrant team at DoubleTree by Hilton Glasgow Central.
- Benefits: Enjoy discounts, free meals, and access to leisure facilities.
- Other info: Flexible part-time hours with opportunities for social events and career growth.
- Why this job: Perfect for night owls who love hospitality and want to make guests feel welcome.
- Qualifications: Previous receptionist experience preferred; strong communication and multitasking skills required.
The predicted salary is between 10 - 12 £ per hour.
We have an exciting opportunity for a Casual Night Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
Qualifications
- Previous experience in a receptionist or front-of-house role (hotel experience preferred)
- Ability to work independently and in a team
- Confident communicator
- Strong attention to detail and the ability to multi-task
- Confident using booking systems and Microsoft Office platforms
Responsibilities
- To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach.
- Welcome and check-in late arrivals with warmth and efficiency
- Handle guest enquiries and issues promptly and professionally
- Complete nightly audit procedures and prepare reports for management
- Happy to complete a range of different tasks including porter duties, room service, cleaning and reception.
Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
Casual Night Receptionist in Glasgow employer: DoubleTree by Hilton Glasgow Central
At DoubleTree by Hilton Glasgow Central, we pride ourselves on fostering a vibrant and inclusive work culture that values each team member's contribution. As a Casual Night Receptionist, you'll enjoy competitive pay, fantastic discounts on food and accommodation, and opportunities for personal growth within the hospitality industry. Join us in creating memorable experiences for our guests while benefiting from a supportive environment that prioritises your well-being and development.
Contact Details:
DoubleTree by Hilton Glasgow Central Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casual Night Receptionist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can make all the difference when applying for that Casual Night Receptionist role.
✨Tip Number 2
Show off your personality! When you get that interview, let your confidence shine through. Remember, they’re looking for someone who can deliver excellent customer service, so be friendly and approachable.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle late arrivals or guest complaints. Practising your responses will help you feel more at ease during the interview and show that you’re ready for the fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our dynamic team at DoubleTree by Hilton Glasgow Central.
We think you need these skills to ace Casual Night Receptionist in Glasgow
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience you have in receptionist or front-of-house roles. We want to see how your background fits with the exciting world of hospitality!
Be Personable:Since this role is all about customer service, let your personality shine through in your application. We love a friendly and warm approach, so don’t be shy about showing us who you are!
Detail is Key:Pay close attention to detail in your application. Whether it’s spelling or formatting, we appreciate a polished submission that reflects your strong attention to detail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at DoubleTree by Hilton Glasgow Central
✨Know the Company
Before your interview, take some time to research DoubleTree by Hilton. Familiarise yourself with their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Casual Night Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the fast-paced environment they’re looking for.
✨Practice Common Interview Questions
Think about common questions you might be asked, such as how you would handle a late check-in or a guest complaint. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though it’s a casual position, first impressions matter! Dress smartly and professionally for your interview. This shows that you respect the opportunity and are serious about joining their team.
