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- Tasks: As a Room Attendant, you'll clean and maintain guest rooms, ensuring a welcoming environment.
- Company: Join the DoubleTree by Hilton Edinburgh Airport, known for its warm hospitality and excellent service.
- Benefits: Enjoy competitive pay, free meals, discounts on hotel stays, and opportunities for personal development.
- Why this job: Be part of a friendly team that values hard work and offers recognition for your efforts.
- Qualifications: A positive attitude, good communication skills, and a willingness to learn are essential.
- Other info: Flexible hours available, including mornings, evenings, and weekends.
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team - T&Cs apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities Hotel specific
- Free Car Parking Hotel specific
- Stays in our hotels at discounted prices or even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships T&Cs apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Displays behaviours that enhance the company values.
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
- Someone who makes our guests smile
Is the Room Attendant role for you? Do you have the skill set and experience to take on this role? Then what's stopping you?
Klarent Hospitality are recruiting for a Room Attendant. We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
The Role:
- As a room attendant you greet all guests in a warm, friendly, and courteous fashion and to always maintain a professional manner.
- Clean assigned bedrooms, bathrooms, and public areas and to ensure stocks of bathroom and bedroom items are replenished to correct standards
- To report any defects found in the bedroom, corridors or public areas to the Head of department
- To deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- A room attendant you will be an integral part of the hotels team working and cooperating with colleagues to enhance the guests' experience
- A knowledge of SALT and positively contribute to the department and hotels score
- Follow the company controls procedures in accordance with company checklist
- Manage your working rota efficiently, ensure you are always prepared for work; your trolley and caddy are stocked appropriately
- Consider wastage without compromising standards
- Be energy efficient within the department, turning off lights, equipment etc when not in use
- Develop own skills and knowledge through training, communication, and teamwork
Room Attendant employer: DoubleTree by Hilton Edinburgh Airport
Contact Detail:
DoubleTree by Hilton Edinburgh Airport Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to guest satisfaction and team collaboration will help you align your responses during any interviews or discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Room Attendant, making guests smile is crucial, so share any relevant experiences where you've gone above and beyond for customers.
✨Tip Number 3
Prepare to discuss your teamwork abilities. Since you'll be working closely with colleagues, think of examples that showcase your ability to cooperate and contribute positively to a team environment.
✨Tip Number 4
Be ready to demonstrate your attention to detail. In this role, cleanliness and organisation are key, so consider how you can convey your meticulous nature when discussing your work ethic.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that align with the Room Attendant role. Emphasise your customer service skills, attention to detail, and ability to work as part of a team.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your willingness to learn. Mention specific examples of how you've made guests smile in previous roles or how you handle challenges effectively.
Highlight Relevant Experience: If you have previous experience in housekeeping or customer service, be sure to detail this in your application. Use bullet points to make it easy for the hiring manager to see your qualifications at a glance.
Proofread Your Application: Before submitting your application, take the time to proofread for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at DoubleTree by Hilton Edinburgh Airport
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share examples of how you've gone above and beyond to create a positive experience for guests in previous roles or situations.
✨Demonstrate Team Spirit
As a Room Attendant, you'll be part of a team. Highlight your ability to work collaboratively with others. You could mention past experiences where teamwork led to successful outcomes, showing that you value cooperation and communication.
✨Prepare for Common Questions
Anticipate questions related to customer service and handling complaints. Think about how you would respond to a guest's dissatisfaction and prepare a few scenarios that demonstrate your problem-solving skills and friendly approach.
✨Dress to Impress
Since grooming standards are important for this role, make sure to dress smartly for your interview. A neat appearance will reflect your understanding of the hotel's values and your commitment to maintaining high standards.
