At a Glance
- Tasks: Welcome guests, manage bookings, and provide excellent customer service daily.
- Company: Join the Doubletree by Hilton, a renowned hotel brand known for its hospitality.
- Benefits: Enjoy competitive pay, discounted stays, and flexible part-time hours.
- Other info: Casual contract with shifts available from early morning to late evening.
- Why this job: Be part of a vibrant team in a dynamic environment with growth opportunities.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude.
The predicted salary is between 13000 - 18000 £ per year.
Job Ref: AM15724
Branch: Doubletree by Hilton Edinburgh Airport
Location: Doubletree by Hilton Edinburgh Airport, Edinburgh
Salary/Benefits: Competitive pay along with incentives and access to Hilton staff rates worldwide.
Contract type: Contract
Hours: Full Time
Shift pattern: 06:30-15:00 / 14:30-23:00
Hours per week: 40
Posted date: 23/08/2026
Closing date: 23/10/2026
We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person
- Passionate and willingness to learn
- Exceptional customer service- someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product knowledge
- Maximise room occupancy and use up-selling techniques to promote hotel services and facilities
- Ensuring a high level of compliance with hotel security, fire regulations and health and safety legislations
The Benefits
- Amazing discounts on food, drink and accommodation throughout the group
- Huge opportunities for Learning, Development and Progression
- Excellent rates for friends and family
- Employee Assistance Program
- Free use of the Leisure Club where applicable
- Long Service Awards
- Recognition Awards
- Refer a Friend Bonus
- Annual Social Events
- Free Parking where applicable
- Staff Meals on duty
- Uniform provided
This Hotel is proudly managed by Klarent Hospitality.
We pride ourselves on Inspiring Leadership, Respect for our People, Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
To find out more, visit https://www.klarenthospitality.com.
Welcome to DoubleTree by Hilton Edinburgh Airport, where we’ll greet you at check-in with a warm chocolate chip cookie. Our hotel is 2 minutes from EDI Airport via complimentary 24-hour shuttle service, and just 20 minutes from historic city centre and landmarks like Edinburgh Castle, Edinburgh Zoo and Princes Street. Catch a show at the EICC or Royal Highland Showground with ease during your stay. Reach Murrayfield Stadium in just 20 minutes via bus or tram.
Our spacious guest rooms are styled in cool, calm tones and offer complimentary WiFi access, a 32-inch LCD TV, large work desk, USB charging ports, and daily newspaper. Upgrade to a deluxe room to enjoy a welcome plate, mineral water, plush bathrobe, cosy slippers, and a later check‑out time.
Gather with friends and co‑workers at The Space, a modern venue that merges restaurant, bar and lounge. Savor the diverse menus with locally sourced ingredients, and stay connected with WiFi access, charging stations and Bluetooth connectivity. For your convenience, our Edinburgh hotel also has 24‑hour room service. Go for a swim in the heated indoor pool, take a class in the fitness centre, or book a beauty appointment in our spa.
Planning an event in Edinburgh? Our hotel provides 22 fully equipped meeting rooms, all with WiFi access, natural daylight and air‑conditioning. Host a meeting, social gathering or romantic wedding reception for up to 250 people. The hotel is also pleased to offer event catering, a business centre and ample car parking.
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Receptionist in Newbridge employer: DoubleTree by Hilton Edinburgh Airport
At Doubletree by Hilton Edinburgh Airport, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and exceptional customer service. Our employees enjoy competitive pay, access to worldwide Hilton staff rates, and ample opportunities for personal and professional growth in the hospitality industry. Join us in Edinburgh, where you can thrive in a fast-paced environment while making meaningful connections with guests and colleagues alike.
Contact Details:
DoubleTree by Hilton Edinburgh Airport Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Newbridge
✨Tip Number 1
Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their customer service philosophy will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your communication skills, as being a receptionist requires clear and friendly interaction with guests. Role-play common scenarios you might encounter at the front desk to build confidence.
✨Tip Number 3
Network with current or former employees of Doubletree by Hilton. They can provide valuable insights into the company culture and what they look for in a receptionist, which can give you an edge in your application.
✨Tip Number 4
Be prepared to discuss your availability and flexibility during the interview. Since this is a part-time position with varying shifts, showing that you can adapt to their scheduling needs will make you a more attractive candidate.
We think you need these skills to ace Receptionist in Newbridge
Some tips for your application 🫡
Understand the Role:Familiarise yourself with the responsibilities of a receptionist at Doubletree by Hilton Edinburgh Airport. Highlight your customer service skills and ability to manage front desk operations in your application.
Tailor Your CV:Make sure your CV reflects relevant experience, particularly in hospitality or customer service roles. Emphasise any previous work in reception or similar positions, and include specific achievements that demonstrate your skills.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Doubletree by Hilton and how your skills align with their values and expectations.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at DoubleTree by Hilton Edinburgh Airport
✨Know the Hotel and Its Values
Before your interview, take some time to research Doubletree by Hilton Edinburgh Airport. Familiarise yourself with their values, mission, and any recent news. This will show your genuine interest in the company and help you align your answers with their ethos.
✨Demonstrate Excellent Communication Skills
As a receptionist, communication is key. During the interview, practice clear and concise responses. Be sure to listen carefully to the questions asked and respond thoughtfully, showcasing your ability to interact effectively with guests and colleagues.
✨Highlight Your Customer Service Experience
Prepare examples from your past experiences that demonstrate your customer service skills. Whether it’s handling difficult situations or going above and beyond for a guest, these anecdotes will illustrate your capability to thrive in a hospitality environment.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This not only reflects your professionalism but also shows respect for the interviewer's time, setting a positive tone for the conversation.
