At a Glance
- Tasks: Supervise reception activities and ensure exceptional guest experiences.
- Company: Join the vibrant team at Doubletree by Hilton Edinburgh Airport.
- Benefits: Enjoy a competitive salary and full-time hours in a dynamic environment.
- Other info: Fast-paced role with opportunities for growth in the hospitality industry.
- Why this job: Be part of the hospitality world and make guests smile every day.
- Qualifications: Passion for customer service and strong IT skills required.
The predicted salary is between 25000 - 30000 € per year.
We have an exciting opportunity for a Reception Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to multi-task and work under pressure
The Role:
As a reception supervisor, you will oversee the reception activities between the guest and the various hotel departments.
Reception Supervisor in Edinburgh employer: DoubleTree by Hilton Edinburgh Airport
At Doubletree by Hilton Edinburgh Airport, we pride ourselves on fostering a vibrant work culture that values teamwork and exceptional customer service. Our employees enjoy competitive salaries, comprehensive benefits, and ample opportunities for professional growth in the heart of Edinburgh's bustling hospitality scene. Join us to be part of a supportive environment where your contributions are recognised and celebrated, making every day rewarding and meaningful.
Contact Detail:
DoubleTree by Hilton Edinburgh Airport Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reception Supervisor in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Doubletree by Hilton. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Show off your personality during interviews! They want to see how you’ll fit into their team. Be yourself, share your passion for customer service, and let your enthusiasm shine through.
✨Tip Number 3
Prepare for situational questions! Think of examples where you’ve excelled under pressure or made guests smile. This will show them you’re ready for the fast-paced environment they offer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Doubletree by Hilton.
We think you need these skills to ace Reception Supervisor in Edinburgh
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the hospitality industry! In your application, share why you love working with people and how you can make our guests smile. A genuine passion can really set you apart.
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Reception Supervisor role. Use keywords from the job description to show us you’re the perfect fit. We want to see how your skills align with what we’re looking for!
Craft a Personal Cover Letter:Don’t skip the cover letter! This is your chance to tell us more about yourself and why you want to join our team. Keep it friendly and professional, and let your personality shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DoubleTree by Hilton Edinburgh Airport
✨Know the Company
Before your interview, take some time to research Doubletree by Hilton Edinburgh Airport. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Reception Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a challenging situation. This will demonstrate your ability to make guests smile and handle pressure.
✨Demonstrate Team Spirit
Being a true team player is crucial in this role. Think of instances where you collaborated with colleagues to achieve a common goal. Highlighting your teamwork skills will show that you can lead and motivate others while maintaining a positive work environment.
✨Prepare for IT Proficiency Questions
Since a competent level of IT proficiency is required, be ready to discuss your experience with hotel management software or any relevant technology. If you have specific examples of how you've used IT to improve efficiency or guest satisfaction, share those during the interview.