At a Glance
- Tasks: As a Night Auditor, you'll manage hotel operations during night shifts and ensure guest satisfaction.
- Company: Join the Doubletree by Hilton Dartford Bridge, a renowned hotel brand known for its hospitality.
- Benefits: Enjoy competitive salary, cash incentives for referrals, and a supportive work environment.
- Why this job: This role offers a chance to develop skills in hospitality while working in a vibrant team culture.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Full-time position with 40 hours per week, perfect for those looking to kickstart their career.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Job Ref: AM14937 Branch: Doubletree by Hilton Dartford Bridge Location: Doubletree by Hilton Dartford Bridge, Dartford Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/10/2025 Closing date: 30/11/2025
Would you like to work for a company that gives you:
- £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us:
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or – note: keeping text simple; formatting preserved as text
- Even free stays in our hotels as one of our rewards & recognition incentives
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Previous experience in a customer-focused industry
- Competent level of IT proficiency
- Ambitious and hard working
- Good communication and excellent grooming standards
- Ability to work morning, afternoon/evening, and weekends
- Deliver exceptional customer experiences all the time
- Is the Night Auditor role for you for you, do you have you the skill set and experience to take on this role? T hen what’s stopping you?
Klarent Hospitality are recruiting for an Night Auditor
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role:
- As Night Auditor, you will provide night-hour reception services for Guests to contribute to an overall exceptional experience from check-in through check-out
- Complete audits, as required in a timely matter
- A Night Auditor contributes to the first impressions of our Guests
- Achieve positive outcomes from Guest queries in a timely and efficient manner
- Ensure an efficient reception experience for Guests, including check in/out
- Ensure that both the Night Manager and Night Team are kept fully aware of any relevant feedback from guests and, or, other departments
- Ensure that the night porter checklist is complete
- Always demonstrate a high level of customer service
- Attend appropriate training courses, when required, and assist with the Night Team\’s training and development efforts
- Demonstrate a knowledge of hotel room categories, room rates, packages, promotions, and other general product knowledge necessary to perform daily duties
- Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
- Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Follow company brand standards
Welcome to DoubleTree by Hilton Dartford Bridge , a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.
We’ll greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time.
Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant – perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.
Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.
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Night Auditor employer: DoubleTree by Hilton Dartford Bridge
Contact Detail:
DoubleTree by Hilton Dartford Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Auditor
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Auditor. Understanding the role's responsibilities, such as managing front desk operations and handling financial transactions, will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Network with current employees at Doubletree by Hilton Dartford Bridge. Engaging with them on platforms like LinkedIn can provide you with insider information about the company culture and expectations, which can be invaluable in your application process.
✨Tip Number 3
Prepare for potential interview questions by practising responses related to customer service and problem-solving scenarios. As a Night Auditor, you'll need to showcase your ability to handle guest inquiries and resolve issues efficiently.
✨Tip Number 4
Research the latest trends in the hospitality industry, particularly those affecting night operations. Being knowledgeable about current practices can set you apart from other candidates and show your commitment to the role.
We think you need these skills to ace Night Auditor
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a Night Auditor. This includes managing night operations, handling guest inquiries, and ensuring accurate financial reporting. Tailor your application to highlight relevant experience.
Craft a Strong CV: Make sure your CV is up-to-date and clearly outlines your experience in hospitality or finance. Emphasise any previous roles that involved customer service or accounting tasks, as these are crucial for the Night Auditor position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for working at Doubletree by Hilton Dartford Bridge. Mention specific reasons why you want to join their team and how your skills align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at DoubleTree by Hilton Dartford Bridge
✨Understand the Role
Make sure you have a clear understanding of what a Night Auditor does. Familiarise yourself with the responsibilities, such as managing financial transactions and ensuring the smooth operation of the hotel during night hours.
✨Showcase Your Attention to Detail
As a Night Auditor, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulous nature helped solve problems or improve processes.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle common situations in a hotel environment, such as dealing with a guest complaint or a discrepancy in the accounts.
✨Highlight Your Customer Service Skills
Customer service is key in hospitality. Be ready to share instances where you provided excellent service, especially during challenging situations, to demonstrate your ability to maintain a positive guest experience.