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- Tasks: Support the team in delivering exceptional customer service across various food and beverage areas.
- Company: Join DoubleTree by Hilton Dartford Bridge, a stylish hotel near London with great amenities.
- Benefits: Enjoy cash incentives, free meals, discounted stays, and opportunities for personal development.
- Why this job: Be part of a friendly team that values hard work and offers a fun, dynamic work environment.
- Qualifications: A positive attitude, willingness to learn, and good communication skills are essential.
- Other info: Flexible hours available; perfect for students looking to gain experience in hospitality.
Job Ref : AM14855
Branch : Doubletree by Hilton Dartford Bridge
Location : Doubletree by Hilton Dartford Bridge, Dartford
Salary / Benefits : Competitive Salary
Contract type : Casual
Hours : Part Time
Hours per week : 0
Posted date : 06 / 10 / 2025
Closing date : 02 / 01 / 2026
Would you like to work for a company that gives you :
- £250, up to £1000 cash incentives when referring a friend to come and join our team – T&C’s apply
- Long service recognition Cash bonus and free overnight hotel stays for services from 2 years and up.
Rewards your hard work by offering you the below team benefits when you join us :
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free Car Parking – “Hotel specific”
- Stays in our hotels at discounted prices or
- Even free stays in our hotels as one of our rewards & recognition incentives,
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual Holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
Does the below sound like you?
- Passionate and willingness to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Good organisational / time management skills.
- Resilient, creativity, able multitask and can work under pressure
- Good command of English language to enable communication with the team
- Good communication and excellent grooming standards
- Ability to work morning, afternoon / evening, and weekends
- Deliver exceptional customer experiences all the time
- Is the Food & Beverage Assistant role for you for you, do you have you the skill set and experience to take on this role? Then what’s stopping you?
Klarent Hospitality are recruiting for a Food & Beverage Operative.
We offer our employees excellent opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, we pride ourselves on ensuring that our staff are rewarded and recognised for their hard work, commitments, and long service.
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth.
The Role :
- Food & Beverage Operative supports their team in delivering exceptional customer service
- Your working areas may vary i.e, F&B Operative may work in the : Bar, Restaurant, Breakfast, Room Service and / or Conference and Events
- You will be the face of the outlet, communicating with the kitchen and the guests alike ensuring a smooth and memorable experience
- Welcome guests in a polite and friendly manner, consistently demonstrating great customer service
- Have a visible presence within your working area
- Ensure that all customer requests and queries are responded to promptly and effectively
- Able to learn from points of complaints to enhance future customer service
- Deal with guest complaints and reacts in a friendly and efficient manner, always ensuring guest satisfaction
- Have a good insight knowledge of hotel and the hotel’s products
Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away.
We’ll greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time.
Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant – perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room.
Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options.
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Food & Beverage Operative employer: DoubleTree by Hilton Dartford Bridge
Contact Detail:
DoubleTree by Hilton Dartford Bridge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Operative
✨Tip Number 1
Familiarise yourself with the DoubleTree by Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your responses during interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Highlight any previous experience in food and beverage roles or customer service. Even if it's informal, sharing specific examples of how you've made guests feel welcome can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle pressure and multitasking, as these are key skills for a Food & Beverage Operative. Think of scenarios where you've successfully managed busy situations and how you maintained excellent service.
✨Tip Number 4
Show enthusiasm for learning and development opportunities within the company. Mentioning your interest in their fully funded apprenticeships or personal growth initiatives can demonstrate your long-term commitment to the role.
We think you need these skills to ace Food & Beverage Operative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any customer service roles you've held, as well as skills like teamwork and time management that are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your willingness to learn. Mention specific qualities that align with the job description, such as being friendly, organised, and able to work under pressure.
Highlight Relevant Skills: In your application, clearly outline your skills that match the job requirements. Focus on your communication abilities, customer service experience, and any knowledge of food and beverage operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential in the hospitality industry.
How to prepare for a job interview at DoubleTree by Hilton Dartford Bridge
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love working with people and how you enjoy creating memorable experiences for guests.
✨Demonstrate Team Spirit
Since this role involves working closely with a team, highlight your ability to collaborate and support your colleagues. Share examples of how you've worked effectively in a team setting in the past.
✨Prepare for Customer Service Scenarios
Be ready to discuss how you would handle various customer service situations, including complaints. Think of specific examples from your previous experience where you turned a negative situation into a positive one.
✨Know the Venue and Its Offerings
Research DoubleTree by Hilton Dartford Bridge and its services before the interview. Familiarise yourself with their dining options and amenities so you can speak knowledgeably about them and show your genuine interest in the role.
