At a Glance
- Tasks: Lead the front office team and ensure guests have an unforgettable experience.
- Company: Join the vibrant team at Doubletree by Hilton Dartford Bridge.
- Benefits: Enjoy fantastic discounts, employee assistance, and a supportive work environment.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in guest experiences while developing your leadership skills.
- Qualifications: Leadership experience in hospitality and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Doubletree by Hilton Dartford Bridge is seeking a Front Office Manager to join our dynamic team. This role involves supervising front office staff, ensuring exceptional guest satisfaction, and evaluating service quality.
The ideal candidate will possess leadership experience in a customer-facing role, excel in communication, and handle multitasking efficiently.
We offer a supportive environment with amazing benefits, including discounts on services and employee assistance programs.
Hospitality Front Office Lead | Guest Experience & Sales in Dartford employer: DoubleTree by Hilton Dartford Bridge
Doubletree by Hilton Dartford Bridge is an excellent employer, offering a vibrant work culture that prioritises employee well-being and growth. With a focus on exceptional guest experiences, team members benefit from comprehensive training, career advancement opportunities, and attractive perks such as service discounts and employee assistance programmes, making it a rewarding place to build a fulfilling career in hospitality.
Contact Details:
DoubleTree by Hilton Dartford Bridge Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Front Office Lead | Guest Experience & Sales in Dartford
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like DoubleTree by Hilton Dartford Bridge. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to DoubleTree by Hilton Dartford Bridge
Don't be shy about reaching out to DoubleTree by Hilton Dartford Bridge directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Front Office Lead | Guest Experience & Sales in Dartford
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about DoubleTree by Hilton Dartford Bridge and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at DoubleTree by Hilton Dartford Bridge
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
