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- Tasks: As a Room Attendant, you'll clean and maintain guest rooms and public areas with a friendly attitude.
- Company: Klarent Hospitality operates branded hotels across the UK and Ireland, focusing on talent and growth.
- Benefits: Enjoy meals on shift, discounted hotel stays, free parking, and opportunities for personal development.
- Why this job: Join a supportive team, enhance guest experiences, and develop your skills in a vibrant hotel environment.
- Qualifications: We're looking for passionate, positive individuals who enjoy teamwork and delivering exceptional customer service.
- Other info: Flexible hours available; perfect for students seeking part-time work while studying.
Overview
Klarent Hospitality are recruiting for a Room Attendant at the Doubletree by Hilton Coventry. Location: Doubletree by Hilton Coventry, Coventry. Contract type: Casual. Hours: Part Time. Salary/Benefits: Competitive Salary. Posted date: 03/09/2025. Closing date: 19/10/2025.
Role reference: AM14749. This position involves delivering clean, comfortable, and welcoming guest rooms and public areas, while contributing to a positive guest experience.
The Role
- As a room attendant you greet all guests in a warm, friendly, and courteous fashion and maintain a professional manner.
- Clean assigned bedrooms, bathrooms, and public areas and replenish stocks of bathroom and bedroom items to the correct standards.
- Report any defects found in the bedroom, corridors, or public areas to the Head of Department.
- Deal with guest complaints in a friendly and efficient manner, always ensuring guest satisfaction.
- Work as an integral part of the hotel team, cooperating with colleagues to enhance the guest experience.
- Have knowledge of SALT and contribute to the department and hotel score.
- Follow the company controls procedures in accordance with the company checklist.
- Manage your working rota efficiently, ensuring you are prepared for work with your trolley and caddy stocked appropriately.
- Consider wastage without compromising standards and be energy efficient within the department.
- Develop own skills and knowledge through training, communication, and teamwork.
Rewards & Benefits
- Meals provided whilst on shift
- Sales incentives and initiative rewards
- Discounted / Free use of leisure facilities – “Hotel specific”
- Free car parking – “Hotel specific”
- Stays in our hotels at discounted prices or free stays as rewards
- Opportunities for personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&C’s apply
- Annual holidays entitlements inclusive of Bank Holidays
- Opportunity to buy additional holiday entitlements
- Pension enrolment
What we are looking for
- Passionate and willing to learn
- Positive attitude and someone who makes our guests smile
- Genuinely friendly and caring
- Enjoys working as part of a team
- Ambitious and hard working
- Displays behaviours that align with company values
- Good communication and excellent grooming standards
- Ability to work mornings, afternoons/evenings, and weekends
- Deliver exceptional customer experiences consistently
- Someone who makes our guests smile
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth. We offer our employees opportunities to grow and develop within the Klarent Hospitality Group Brand Portfolio, with staff rewards and recognition for hard work, commitment, and long service. The role is based at the Doubletree by Hilton Coventry.
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Room Attendant employer: Doubletree by Hilton Coventry
Contact Detail:
Doubletree by Hilton Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to guest satisfaction will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for handling guest complaints and ensuring a positive experience, which is crucial for a Room Attendant.
✨Tip Number 3
Showcase your teamwork abilities by discussing past experiences where you collaborated effectively with others. Highlighting your ability to work well in a team will resonate with the hiring managers at Klarent Hospitality.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability for mornings, afternoons, evenings, and weekends, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you maintained cleanliness and provided excellent guest experiences.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for the role of Room Attendant. Mention specific qualities that align with Klarent Hospitality's values, such as being friendly, hardworking, and a team player.
Showcase Your Communication Skills: In your application, demonstrate your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've handled guest complaints or worked as part of a team.
Highlight Your Flexibility: Since the role requires working various shifts, make sure to mention your availability and willingness to work mornings, afternoons, evenings, and weekends. This shows your commitment to meeting the hotel's needs.
How to prepare for a job interview at Doubletree by Hilton Coventry
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your passion for providing excellent customer service and making guests feel welcome.
✨Demonstrate Team Spirit
Since this role requires working closely with colleagues, be prepared to discuss examples of how you have successfully collaborated in a team environment. Highlight your ability to support others and contribute positively to team dynamics.
✨Prepare for Common Scenarios
Think about potential guest complaints or issues that may arise in a hotel setting. Be ready to explain how you would handle these situations in a friendly and efficient manner, showcasing your problem-solving skills.
✨Emphasise Your Attention to Detail
As a Room Attendant, attention to detail is crucial. Be prepared to talk about how you ensure cleanliness and organisation in your work. Mention any specific methods you use to maintain high standards and efficiency.