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For Companies At a Glance
- Tasks: Provide exceptional customer service and assist guests from Check-In to Check-Out.
- Company: Join the vibrant team at Doubletree by Hilton Coventry.
- Benefits: Earn £12.71 per hour with full-time hours and a permanent contract.
- Other info: Fast-paced environment with opportunities to grow in your hospitality career.
- Why this job: Be part of the exciting hospitality world and make guests smile every day.
- Qualifications: Passion for learning, strong customer service skills, and IT proficiency.
The predicted salary is between 26400 - 26400 £ per year.
We have an exciting opportunity for a Receptionist to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality, this is the job for you!
The Person:
- Passionate and willingness to learn
- Exceptional customer service - someone who can make our guests smile
- A true team player
- A competent level of IT proficiency
- The ability to work under pressure
The Role:
- As a receptionist, you will contribute to the cycle of the guest experience, providing excellent service from Check-In until Check-Out
- Assist with guest queries in a timely and efficient manner
- Demonstrate a knowledge of hotel room categories, room rate, packages and other general product
Receptionist employer: Doubletree by Hilton Coventry
Contact Detail:
Doubletree by Hilton Coventry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Doubletree by Hilton. Understanding their values and what makes them tick will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! As a receptionist, you'll be the face of the hotel. Role-play common guest scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview – it shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can make our guests smile.
Tailor Your CV: Make sure to tailor your CV to highlight your customer service skills and any relevant experience. We love seeing how your background aligns with the role of a receptionist, so be specific about your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Doubletree by Hilton Coventry.
How to prepare for a job interview at Doubletree by Hilton Coventry
✨Know Your Stuff
Before the interview, make sure you research Doubletree by Hilton Coventry. Familiarise yourself with their services, room categories, and any special packages they offer. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
As a receptionist, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you can make guests smile and share those stories during the interview.
✨Practice Common Interview Questions
Anticipate questions like 'How do you handle stressful situations?' or 'Can you describe a time when you worked as part of a team?'. Practising your responses will help you articulate your thoughts clearly and demonstrate that you can thrive in a fast-paced environment.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you take the opportunity seriously and are ready to represent the hotel’s brand positively.