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- Tasks: Assist the Head Housekeeper in managing a dynamic housekeeping department and improving team productivity.
- Company: Join HotelCare, the UK's leading hotel support services provider with over 30 years of experience.
- Benefits: Enjoy up to 28 days paid holiday, flexible hours, free lunch, and career progression opportunities.
- Other info: Dynamic role with excellent career growth and recognition opportunities.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Prior experience in hospitality and strong leadership skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager
Hours of work: 0-40 hours per week / Available to work some weekends.
Company Overview: HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving up to 200 plus hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK and Abbe ltd to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service. We offer a benefits package including:
- Up to 28 days paid holidays.
- A permanent job with flexible working hours.
- Free Lunch on duty (site dependant).
- Full on-site training.
- Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
- Career progression with the opportunity to undertake a HotelCare Apprenticeship.
- Automatic Enrolment into a workplace pension, after 3 months’ service.
- Recognition, incentives and awards.
Job Overview: As Deputy Head Housekeeper, you will utilise your management experience, commitment to excellence, and positive approach to assist the Head Housekeeper in efficiently overseeing a dynamic housekeeping department and improving team productivity.
Job Description Key Responsibilities:
- Working in a fast paced high energy environment assisting the Head Housekeeper with the management of a busy housekeeping department.
- Being the first point of contact for the Hotel General Manager and Senior Management team within the hotel in the absence of the Head Housekeeper.
- Maintaining the standards set by HotelCare and our client at all times.
- Meeting daily targets.
- Commercial awareness and cost control capabilities.
- Complying with all company health and safety policies, and reporting/recording any maintenance issues, safety hazards, accidents, or injuries to ensure adherence to the standards required for QA audits and H&S audits.
Person specification Experience:
- Prior experience in a similar role.
- Demonstrated leadership experience in hospitality, with a focus on housekeeping operations.
Skills and knowledge:
- High standards and motivated by a passion for quality.
- Strong time management skills.
- Experience working within a Housekeeping environment.
- Excellent interpersonal and organisational skills.
- Flexible approach to work.
- A 'Can-do' Attitude.
- A hands-on approach and willingness to provide support with cleaning rooms.
- Effective IT skills, including Microsoft Office.
Flexibility: You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.
Deputy Head Housekeeper in Glasgow employer: Double Tree By Hilton Glasgow Central
Contact Detail:
Double Tree By Hilton Glasgow Central Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head Housekeeper in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at HotelCare or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to housekeeping management. Think about your past experiences and how they align with the role of Deputy Head Housekeeper. We want you to shine!
✨Tip Number 3
Show off your passion for quality service during interviews. Share specific examples of how you've maintained high standards in previous roles. This will demonstrate your commitment to excellence, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Deputy Head Housekeeper in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy Head Housekeeper role. Highlight your leadership experience in hospitality and any relevant housekeeping operations you've managed.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for quality and your 'Can-do' attitude. Share specific examples of how you've improved team productivity or maintained high standards in previous roles.
Showcase Your Flexibility: Since the role requires flexibility in working hours, mention your availability and willingness to adapt. This shows us you're ready to meet the dynamic needs of the housekeeping department.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Double Tree By Hilton Glasgow Central
✨Know Your Housekeeping Standards
Familiarise yourself with the housekeeping standards set by HotelCare. Be ready to discuss how you can maintain and even improve these standards in your role as Deputy Head Housekeeper.
✨Showcase Your Leadership Skills
Prepare examples from your past experience where you've successfully led a team or improved productivity. Highlight your 'can-do' attitude and how it positively impacted your previous workplaces.
✨Demonstrate Commercial Awareness
Understand the importance of cost control in housekeeping operations. Be prepared to discuss how you can contribute to maintaining budgets while ensuring high-quality service.
✨Be Ready for Practical Scenarios
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you had to manage time effectively or handle unexpected challenges in housekeeping.