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- Tasks: Join our team to serve drinks, take orders, and ensure customer satisfaction in a vibrant pub.
- Company: A unique pub with a lively atmosphere and one of the largest beer gardens in the south.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Flexible hours with opportunities for growth during busy seasons.
- Why this job: Be part of an exciting team, learn new skills, and enjoy a fun work environment.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 10 - 12 £ per hour.
A unique pub situated on the Exeter canal, 15 mins walk from the quayside and now 5 minutes from Marsh Barton train station. The pub has one of the largest beer gardens in the south with over 1000 outdoor spaces. We host various events and functions that cater from 100 to our busiest one of the year hijacking 4000 people. With outdoor bars and BBQs, no week is ever the same at the double locks. In the winter we transform into a lovely traditional pub with log fires and dogs galore!
What We Offer Our Front of House Staff:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and hotels
- Share Save Scheme
- Company Pension Scheme
What we look for in our team members:
We are looking for someone to join the team as a part time member, available to work weekends and occasional weekday shifts, with the potential of increasing hours as we enter into the busy summer season. We are looking for someone who will be around to work the Easter and summer holidays as well as during term-time.
As a successful member of our front of house team we are looking for someone with a passion for delivering an exceptional customer experience every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
You will be trained how to:
- Serve guests from behind the bar, pouring pints and preparing drinks from our bespoke Spritz menu
- Take food orders with an understanding of our seasonal menu, upselling where appropriate and relaying allergen and dietary information to the kitchen where necessary
- Deliver food to guests in the pub as well as in our large outdoor area with seating for up to 500 as well as completing check-backs to all guests to ensure customer satisfaction
- Clear plates and glasses and maintain the pub's cleanliness and tidiness
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member in Exeter employer: Double Locks
Contact Detail:
Double Locks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Exeter
✨Tip Number 1
Get to know the pub! Before your interview, swing by and soak up the atmosphere. Chat with staff and customers to get a feel for the vibe. This will help you show your passion for delivering an exceptional customer experience.
✨Tip Number 2
Be ready to showcase your personality! When you meet the team, let your friendly and outgoing nature shine through. They want to see how well you’ll fit into their close-knit crew, so don’t hold back!
✨Tip Number 3
Prepare for some fun questions! Expect to chat about how you’d handle busy shifts or tricky customer situations. Think of examples from past experiences that highlight your teamwork and customer service skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Young’s family. So, what are you waiting for? Get that application in!
We think you need these skills to ace Team Member in Exeter
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see your friendly and outgoing nature, so don’t be afraid to be yourself. A touch of humour or a personal story can make your application stand out.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. Even if it’s just a part-time gig, we love to see how you’ve contributed to creating great experiences for customers in the past.
Tailor Your Application: Take a moment to read through the job description and tailor your application accordingly. Mention specific skills or experiences that align with what we’re looking for, like teamwork and a passion for customer service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Double Locks
✨Know the Venue
Before your interview, take a stroll to the pub and get a feel for the atmosphere. Familiarise yourself with the layout, especially the beer garden and outdoor areas. This will help you speak confidently about how you can contribute to the team and enhance the customer experience.
✨Show Your Passion for Customer Service
During the interview, share specific examples of times you've gone above and beyond for customers. Highlight your friendly personality and how you enjoy working in a team. This role is all about delivering exceptional experiences, so let your enthusiasm shine through!
✨Understand the Menu
Take some time to review the seasonal menu and the bespoke Spritz drinks. Being able to discuss the offerings shows that you're proactive and genuinely interested in the role. You might even want to suggest a drink pairing or two during the interview!
✨Be Flexible and Available
Make sure to express your availability for weekends and holidays, as this is crucial for the role. If you can, mention any previous experience working in busy environments or events, as it demonstrates your ability to handle the hustle and bustle of a lively pub setting.