At a Glance
- Tasks: Join our team to serve drinks, take orders, and ensure customer satisfaction in a vibrant pub.
- Company: A unique pub with a lively atmosphere and one of the largest beer gardens in the south.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young’s pubs.
- Other info: Flexible hours with opportunities for growth during busy seasons.
- Why this job: Be part of an exciting team, learn new skills, and enjoy a fun work environment.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 10 - 12 £ per hour.
A unique pub situated on the Exeter canal, 15 mins walk from the quayside and now 5 minutes from Marsh Barton train station. The pub has one of the largest beer gardens in the south with over 1000 outdoor spaces. We host various events and functions that cater from 100 to our busiest one of the year hijacking 4000 people. With outdoor bars and BBQs, no week is ever the same at the double locks. In the winter we transform into a lovely traditional pub with log fires and dogs galore!
What We Offer Our Front of House Staff:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and hotels
- Share Save Scheme
- Company Pension Scheme
What we look for in our team members:
We are looking for someone to join the team as a part time member, available to work weekends and occasional weekday shifts, with the potential of increasing hours as we enter into the busy summer season. We are looking for someone who will be around to work the Easter and summer holidays as well as during term-time.
As a successful member of our front of house team we are looking for someone with a passion for delivering an exceptional customer experience every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
You will be trained how to:
- Serve guests from behind the bar, pouring pints and preparing drinks from our bespoke Spritz menu
- Take food orders with an understanding of our seasonal menu, upselling where appropriate and relaying allergen and dietary information to the kitchen where necessary
- Deliver food to guests in the pub as well as in our large outdoor area with seating for up to 500 as well as completing check-backs to all guests to ensure customer satisfaction
- Clear plates and glasses and maintain the pub's cleanliness and tidiness
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Team Member in Exeter employer: Double Locks
At Young's, we pride ourselves on being an exceptional employer, offering a vibrant work culture that thrives on teamwork and customer satisfaction. Located by the picturesque Exeter canal, our pub not only boasts one of the largest beer gardens in the south but also provides ample opportunities for career growth through training and apprenticeships. With benefits like free meals, weekly pay, and a generous holiday allowance, joining our team means becoming part of a dynamic environment where no two weeks are the same, and every day brings new experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Exeter
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Double Locks and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Team Member in Exeter
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Double Locks that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Double Locks.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Double Locks get a sense of who you are beyond your experience!
How to prepare for a job interview at Double Locks
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Double Locks and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
