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- Tasks: Lead technical conversations and guide customers through complex horticultural challenges.
- Company: Join Double H Nurseries, the UK's largest indoor ornamental pot plant producer.
- Benefits: Enjoy competitive salary, 32 days holiday, and discounts on shopping and entertainment.
- Why this job: Make a real impact in horticulture while developing your skills in a supportive environment.
- Qualifications: Experience in customer-facing technical roles and strong communication skills required.
- Other info: Be part of an award-winning, environmentally aware family business with great career growth.
We're looking for a Senior Technologist to lead customer-facing technical conversations, guide our customers through complex challenges, and ensure our products meet the highest standards. You'll be presenting to customers, managing key relationships, and playing a hands-on role at the heart of our manufacturing operation - where your expertise will help shape quality, efficiency, and customer satisfaction.
As a Senior Technologist at Double H, you'll play a key role in delivering technical excellence across our customer base. You'll lead customer-facing conversations, provide hands-on support, and ensure our products meet and exceed expectations. This is a dynamic role requiring strong communication, technical expertise, and a proactive approach to problem-solving.
You'll work closely with customers, suppliers, and internal teams to manage specifications, support product launches, and drive continuous improvement. Your work will directly contribute to reducing waste, improving quality, and supporting business growth.
Other responsibilities include:
- To work with other technologists within the team to achieve technical requirements for the customer.
- To ensure all customer product has an accurate and achievable specification.
- To agree plant specifications with customers, suppliers, NPD, and the Plant Care Manager.
- To manage the temporary specification process for assigned customers.
- To work with NPD to ensure hardware meets technical requirements and is true-to-type.
- To distribute final customer specifications to the wider business and ensure compliance.
- To organise and conduct pre-productions internally and with customers to ensure the success of product launches.
- To visit growers or producers, when appropriate, to review crops or production.
About us: Double H Nurseries are a family owned, award winning, environmentally aware business. We are passionate about our people which is why we are proud to be accredited in Investors in People 'Gold'. We are the UK's largest producer of indoor ornamental pot plants and supply a range of diverse houseplants to some of the UK's leading supermarkets.
What you Bring:
- Proven experience in customer-facing technical roles, ideally within manufacturing or horticulture.
- Strong communication and presentation skills, with the ability to lead meetings and manage stakeholder expectations.
- Attention to detail and a proactive approach to problem-solving.
- Familiarity with plant passporting, import/export requirements, and commercial glasshouse production.
- Knowledge of plant and hardware quality, HACCP, and audit processes.
- Computer literacy and experience with document management systems.
What we offer:
- Competitive salary based on experience.
- Opportunities for professional growth and development.
- 32 days' holiday (inclusive of bank holidays).
- Cashback on routine healthcare treatment.
- Employee Assistance Programme.
- Social events.
- Access to discounts on everyday shopping, entertainment and lifestyle.
- Long service awards.
- Staff discount.
- Free parking.
- Enhanced maternity & paternity pay.
- Cycle scheme.
Job Types: Full-time, Permanent
Pay: £32,000.00-£35,000.00 per year
Application question(s): What excites you most about this role?
Experience: FMCG: 1 year (required) Technologist: 1 year (required)
Work Location: In person
Senior Technologist (Horticulture) in New Milton employer: Double H Nurseries Ltd
Contact Detail:
Double H Nurseries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technologist (Horticulture) in New Milton
✨Tip Number 1
Get to know the company inside out! Research Double H Nurseries, their values, and their products. This way, when you chat with them, you can show off your knowledge and passion for horticulture, making you stand out as a candidate.
✨Tip Number 2
Practice your presentation skills! Since you'll be leading customer-facing conversations, it’s crucial to communicate clearly and confidently. Grab a friend or family member and run through some mock presentations to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and help you make a lasting impression before the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Double H team.
We think you need these skills to ace Senior Technologist (Horticulture) in New Milton
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for horticulture and technology shine through. We want to see what excites you about the role and how your experience aligns with our mission at Double H.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience in customer-facing technical roles. We love seeing how you've tackled challenges in the past, so don’t hold back on those examples!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Double H Nurseries Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to horticulture and manufacturing. Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will show that you have the expertise needed for the Senior Technologist position.
✨Practice Your Presentation Skills
Since you'll be leading customer-facing conversations, it's crucial to practice your presentation skills. Prepare a few key points about how you would communicate complex technical information clearly and effectively. Consider doing a mock presentation with a friend or colleague to get feedback.
✨Show Your Problem-Solving Skills
Think of examples where you've proactively solved problems in a technical context. Be ready to share these during the interview, highlighting your attention to detail and how your actions led to improved quality or efficiency. This will demonstrate your fit for the role's dynamic nature.
✨Engage with the Company Culture
Double H Nurseries values its people and has a strong focus on environmental awareness. Research their company culture and think about how your values align with theirs. During the interview, express your enthusiasm for being part of a family-owned business that prioritises sustainability and employee development.