At a Glance
- Tasks: Assist customers with inquiries and resolve issues to ensure a positive experience.
- Company: Join DotGolf, a leading international golf technology company.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Dynamic work environment with a focus on innovation and teamwork.
- Why this job: Be part of a team that enhances the golfing experience for millions.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Dot Golf is an international golf technology company that provides software, systems, and solutions for golfers, golf clubs, and golf organisations.
We exist to create golf technology solutions to grow the game, and currently serve 21 national golfing associations, over 5,000 golf clubs, and around 2.5 million golfers.
Our UK hub in Lincoln is a key part of our round-the-clock service for customers in Europe and Africa.
Dot Golf has lofty future ambitions that are focused on strengthening our current customer base, growing new customers in new markets, and innovating with new products and services.
To help us deliver on those ambitions, we are seeking a highly motivated and customer-focused individual to join our team.
The support team aims to provide exceptional customer service to our clients, assisting them with their inquiries, resolving issues, and ensuring that their overall experience with Dot Golf is positive.
Key responsibilities include: Respond to customer inquiries in a timely, professional, and courteous manner through phone, email, or support ticket platform Resolve customer complaints and issues, and escalate, when necessary, appropriately.
Proactively identify and address customer needs and concerns to...
Customer Service Support Representative in Lincolnshire employer: DotGolf International
At DotGolf, we pride ourselves on being an excellent employer that values innovation and customer satisfaction. Our vibrant work culture in Lincoln fosters collaboration and growth, offering employees ample opportunities for professional development while contributing to the exciting future of golf technology. Join us to be part of a passionate team dedicated to enhancing the golfing experience for millions around the world.
