At a Glance
- Tasks: Support and empower participants in the Diamond Club leadership program.
- Company: Join dōTERRA, the world’s leading essential oils company with a mission to share wellness.
- Benefits: Enjoy a hybrid working model, fixed hours, and a friendly work environment.
- Other info: Great opportunities for growth and development within a dynamic company.
- Why this job: Make a real impact while developing your skills in a supportive team.
- Qualifications: Fluent in English and German, with customer service experience preferred.
The predicted salary is between 30000 - 40000 € per year.
About the company
Founded in 2008, dōTERRA was built on a mission to share tested-grade essential oils with the world. Having seen for themselves the incredible benefits of using these precious resources, a group of healthcare and business professionals set out to make this mission a reality. They formed a company and named it dōTERRA, a Latin derivative meaning ‘Gift of the Earth.’ dōTERRA is now present in over 150 countries worldwide. Over 7 million members now use and share dōTERRA products around the world. Today, dōTERRA is the world’s leading essential oils company.
United Kingdom office
The doTERRA UK office serves as the Western Europe headquarters for the organization, playing a central role in overseeing operations across the wider European market. Located in Milton Keynes, the site operates as a key administrative and coordination hub for regional business activities and represents a strategically important, fast-growing European headquarters.
About the role
Diamond Club Coordinator supports in managing all aspects of Diamond Club, a leadership development program to encourage, educate, and empower Diamond Club participants in order to contribute to the growth of the market, especially focusing on the German market. Role is based in the UK office of doTERRA, in Milton Keynes.
Responsibilities
- Maintain regular contact with program participants (weekly/monthly) via phone calls, emails, webinars, occasional one-on-one calls/goal calls with participants to discuss problems, concerns, and offer suggestions on how to improve their performance.
- Support and guide participants: answer their questions, provide clear information, encourage progress in the program.
- Organize and host online sessions, schedule webinars and calls.
- Handle basic administration: update participant data and reports, track progress and results, manage simple records and documentation.
- Support program operations: assist with applications and participation tracking and coordinate with internal teams when needed.
- Identify improvement opportunities and suggest ideas to make the program more effective.
Requirements
- Bachelor’s degree preferred. Associates degree, certificate program, or other significant work experience accepted.
- Experience in customer service or client support role.
- Fluency in English and German. Additional languages such as Spanish, Polish, or French can be an advantage.
- Excellent communication and interpersonal skills.
- Confident presenting skills, including speaking to larger audiences.
- Organized and detail-oriented, proactive and self-motivated attitude.
- Relevant computer knowledge and experience (Excel, Word, PowerPoint, and social media).
What we offer
- Opportunity to work closely with clients and make an impact.
- Hybrid working model (3 days in the office, 2 days home office).
- Balanced workload and predictable schedule.
- Fixed working hours: Monday–Friday, 9:00–17:00 (no shifts, no weekend work).
- Collaborative and supportive work environment, friendly atmosphere.
- Opportunity for growth and development within the company.
Diamond Club Coordinator (German-speaking) in Northampton employer: doTERRA Europe Services Hungary
dōTERRA is an exceptional employer, offering a collaborative and supportive work environment in its Milton Keynes office, which serves as the Western Europe headquarters. Employees benefit from a balanced workload with fixed hours, a hybrid working model, and ample opportunities for personal and professional growth within a company dedicated to empowering individuals through essential oils. Joining dōTERRA means being part of a mission-driven team that values meaningful contributions and fosters a friendly atmosphere.
Contact Detail:
doTERRA Europe Services Hungary Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Diamond Club Coordinator (German-speaking) in Northampton
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching dōTERRA’s values and mission. Show us how your passion aligns with their goals, especially in the German market. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your presentation skills! Since the role involves hosting webinars and calls, being confident in front of an audience is key. Grab a friend and do a mock session to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the dōTERRA team.
We think you need these skills to ace Diamond Club Coordinator (German-speaking) in Northampton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Diamond Club Coordinator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Communication Skills:Since this role involves a lot of interaction with participants, it's crucial to demonstrate your excellent communication skills. Use clear and engaging language in your application to show us you can connect with people effectively, especially in both English and German.
Be Organised and Detail-Oriented:We love candidates who are organised and detail-oriented! Make sure your application is neat, well-structured, and free from errors. This will reflect your ability to manage tasks efficiently, which is key for the Diamond Club Coordinator position.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our dōTERRA family!
How to prepare for a job interview at doTERRA Europe Services Hungary
✨Know Your Stuff
Make sure you understand dōTERRA's mission and values, especially their focus on essential oils. Familiarise yourself with the Diamond Club program and how it contributes to the growth of the market, particularly in Germany. This will show your genuine interest and help you connect with the interviewers.
✨Show Off Your Communication Skills
As a Diamond Club Coordinator, you'll need to communicate effectively with participants. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully supported clients or managed communications in previous roles to demonstrate your skills.
✨Be Organised and Detail-Oriented
Highlight your organisational skills during the interview. You might want to share specific instances where your attention to detail made a difference in your work. This role requires managing participant data and tracking progress, so showing that you're proactive and meticulous will be key.
✨Prepare for Questions About Improvement
Think about potential areas for improvement within the Diamond Club program. Be ready to suggest ideas or strategies that could enhance participant engagement or performance. This shows that you're not just a follower but someone who can contribute to the programme's success.
