At a Glance
- Tasks: Support and empower participants in a leadership development programme for the German market.
- Company: Join dōTERRA, the world’s leading essential oils company with a mission to share wellness.
- Benefits: Enjoy a hybrid working model, fixed hours, and a friendly, supportive environment.
- Other info: Great opportunities for growth and development within a fast-growing European headquarters.
- Why this job: Make a real impact while developing your skills in a dynamic, collaborative setting.
- Qualifications: Fluency in English and German, with customer service experience preferred.
The predicted salary is between 30000 - 40000 € per year.
About the company
Founded in 2008, dōTERRA was built on a mission to share tested-grade essential oils with the world. Having seen for themselves the incredible benefits of using these precious resources, a group of healthcare and business professionals set out to make this mission a reality. They formed a company and named it dōTERRA, a Latin derivative meaning ‘Gift of the Earth.’ dōTERRA is now present in over 150 countries worldwide. Over 7 million members now use and share dōTERRA products around the world. Today, dōTERRA is the world’s leading essential oils company.
United Kingdom office
The doTERRA UK office serves as the Western Europe headquarters for the organization, playing a central role in overseeing operations across the wider European market. Located in Milton Keynes, the site operates as a key administrative and coordination hub for regional business activities and represents a strategically important, fast-growing European headquarters.
About the role
Diamond Club Coordinator supports in managing all aspects of Diamond Club, a leadership development program to encourage, educate, and empower Diamond Club participants in order to contribute to the growth of the market, especially focusing on the German market. Role is based in the UK office of doTERRA, in Milton Keynes.
Responsibilities
- Maintain regular contact with program participants (weekly/monthly) via phone calls, emails, webinars, occasional one-on-one calls/goal calls with participants to discuss problems, concerns, and offer suggestions on how to improve their performance.
- Support and guide participants: answer their questions, provide clear information, encourage progress in the program.
- Organize and host online sessions, schedule webinars and calls.
- Handle basic administration: update participant data and reports, track progress and results, manage simple records and documentation.
- Support program operations: assist with applications and participation tracking and coordinate with internal teams when needed.
- Identify improvement opportunities and suggest ideas to make the program more effective.
Requirements
- Bachelor’s degree preferred. Associates degree, certificate program, or other significant work experience accepted.
- Experience in customer service or client support role.
- Fluency in English and German. Additional languages such as Spanish, Polish, or French can be an advantage.
- Excellent communication and interpersonal skills.
- Confident presenting skills, including speaking to larger audiences.
- Organized and detail-oriented, proactive and self-motivated attitude.
- Relevant computer knowledge and experience (Excel, Word, PowerPoint, and social media).
What we offer
- Opportunity to work closely with clients and make an impact.
- Hybrid working model (3 days in the office, 2 days home office).
- Balanced workload and predictable schedule.
- Fixed working hours: Monday–Friday, 9:00–17:00 (no shifts, no weekend work).
- Collaborative and supportive work environment, friendly atmosphere.
- Opportunity for growth and development within the company.
Diamond Club Coordinator (German-speaking) in Milton Keynes employer: doTERRA Europe Services Hungary
At dōTERRA, we pride ourselves on being an exceptional employer, offering a collaborative and supportive work environment in our Milton Keynes office, which serves as the Western Europe headquarters. Our Diamond Club Coordinator role not only allows you to make a meaningful impact by empowering participants but also provides opportunities for personal and professional growth within a company that values work-life balance, with fixed hours and a hybrid working model. Join us to be part of a friendly atmosphere where your contributions are recognised and celebrated.
Contact Detail:
doTERRA Europe Services Hungary Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Diamond Club Coordinator (German-speaking) in Milton Keynes
✨Tip Number 1
Get to know the company inside out! Research dōTERRA's mission, values, and products. This way, when you chat with them, you can show you're genuinely interested and aligned with their goals.
✨Tip Number 2
Practice your communication skills! Since the role involves a lot of interaction, try role-playing interviews with friends or family. This will help you feel more confident when discussing how you can support Diamond Club participants.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it’s really like to work there.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the dōTERRA team.
We think you need these skills to ace Diamond Club Coordinator (German-speaking) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Diamond Club Coordinator role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. Don’t forget to mention your fluency in German and English, as it’s key for this position.
Show Off Your Communication Skills:Since the role involves regular contact with participants, make sure your application showcases your excellent communication skills. Whether it's through your writing style or examples of past experiences, we want to see how you connect with others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the dōTERRA team!
How to prepare for a job interview at doTERRA Europe Services Hungary
✨Know Your Stuff
Before the interview, make sure you understand dōTERRA's mission and values. Familiarise yourself with their products, especially essential oils, and how they impact health and wellness. This knowledge will help you connect your experience to the role of Diamond Club Coordinator.
✨Show Off Your Communication Skills
As a Diamond Club Coordinator, you'll need to communicate effectively with participants. During the interview, demonstrate your communication skills by being clear and concise in your answers. Practice discussing your past experiences in customer service or client support roles to highlight your ability to engage with others.
✨Be Organised and Detail-Oriented
The role requires strong organisational skills, so come prepared with examples of how you've managed projects or tasks in the past. Bring a notebook to jot down important points during the interview, showing that you're proactive and detail-oriented.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready about the Diamond Club program or the team dynamics at dōTERRA. This shows your genuine interest in the role and helps you assess if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
