At a Glance
- Tasks: Support and empower participants in a leadership development programme for the German market.
- Company: Join doTERRA, a dynamic company focused on growth and development.
- Benefits: Enjoy a hybrid working model, fixed hours, and a friendly atmosphere.
- Other info: Great opportunities for personal and professional growth await you!
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Fluency in English and German, with customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Diamond Club Coordinator supports in managing all aspects of Diamond Club, a leadership development program to encourage, educate, and empower Diamond Club participants in order to contribute to the growth of the market, especially focusing on the German market. Role is based in the UK office of doTERRA, in Milton Keynes.
Responsibilities:
- Maintain regular contact with program participants (weekly/monthly) via phone calls, emails, webinars, occasional one-on-one calls/goal calls with participants to discuss problems, concerns, and offer suggestions on how to improve their performance.
- Support and guide participants: answer their questions, provide clear information, encourage progress in the program.
- Organize and host online sessions, schedule webinars and calls.
- Handle basic administration: update participant data and reports, track progress and results, manage simple records and documentation.
- Support program operations: assist with applications and participation tracking and coordinate with internal teams when needed.
- Identify improvement opportunities and suggest ideas to make the program more effective.
Requirements:
- Bachelor’s degree preferred. Associates degree, certificate program, or other significant work experience accepted.
- Experience in customer service or client support role.
- Fluency in English and German. Additional languages such as Spanish, Polish, or French can be an advantage.
- Excellent communication and interpersonal skills.
- Confident presenting skills, including speaking to larger audiences.
- Organized and detail-oriented, proactive and self-motivated attitude.
- Relevant computer knowledge and experience (Excel, Word, PowerPoint, and social media).
What we offer:
- Opportunity to work closely with clients and make an impact.
- Hybrid working model (3 days in the office, 2 days home office).
- Balanced workload and predictable schedule.
- Fixed working hours: Monday–Friday, 9:00–17:00 (no shifts, no weekend work).
- Collaborative and supportive work environment, friendly atmosphere.
- Opportunity for growth and development within the company.
Diamond Club Coordinator (German-speaking) in Milton Keynes employer: doTERRA Europe Ltd.
doTERRA is an exceptional employer that fosters a collaborative and supportive work environment, particularly for the Diamond Club Coordinator role based in Milton Keynes. With a hybrid working model and fixed hours, employees enjoy a balanced workload while having the opportunity to make a meaningful impact on clients' lives. The company prioritises employee growth and development, ensuring that team members are empowered to thrive both personally and professionally.
