At a Glance
- Tasks: Build relationships, manage employee relations, and support HR projects in a dynamic environment.
- Company: Join Dotdigital, a global leader in marketing automation and customer engagement.
- Benefits: Enjoy competitive pay, flexible working, and unique wellbeing perks.
- Other info: Hybrid role with opportunities for international exposure and professional development.
- Why this job: Make a real impact on employee experiences while growing your HR career.
- Qualifications: 2+ years of HR experience with strong employee relations skills.
The predicted salary is between 40500 - 49500 £ per year.
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
- Building relationships with any level of manager at The Dotdigital Group so you are the go-to person for advice and queries where appropriate.
- Employee relation case management; scoping, investigating, advising and running PIP/investigation/disciplinary/dismissal meetings, while liaising with external employment law advisors where specialist legal guidance is required.
- Escalating ER cases and tasks upwards where further consultation or advice is needed to continue with the case/task yourself or handover.
- Maintain up-to-date knowledge of employment legislation and ensure HR advice, policies, and practices remain compliant with current legal requirements.
- Responsible for all The Dotdigital Group payrolls, to ensure information is completed in a timely manner with accurate and consistent information. This includes running payroll briefings with the appropriate stakeholders on a monthly basis.
- Ownership of benefits at The Dotdigital Group, this includes owning relationships with brokers, supervising enrolment and leaver administration, expertise on all benefits in all locations and running renewals at appropriate times of the year.
- Global project input and delivery with the rest of the People department; taking the role of Project Lead, ensuring deadlines are maintained, and updates are regularly provided on Monday.com and to the Project Sponsor.
- Support employees and Managers with day-to-day inquiries.
- Approving expense forms for benefits and invoices where appropriate.
- Interviewing candidates.
- Supporting the Employee Lifecycle including and not limited to new starters / leavers / internal changes / maternity & paternity.
- Ownership of recurring duties throughout the year including and not limited to benefit renewals / Employee of the Year.
- The point of escalation for ticketing queries and responding in a timely manner.
- Provide cover for the HR Assistant and Senior HR Advisor during periods of annual leave.
- Promote company culture and values.
About You
You are an experienced HR professional with a strong background in Employee Relations and a sound understanding of employment law. Comfortable managing a varied ER caseload, you provide practical advice to managers and stakeholders across a global business. You are a collaborative team player who can effectively prioritise competing demands while contributing to HR projects and process improvements. With strong communication, relationship-building, and problem-solving skills, you are committed to delivering an excellent people experience and supporting organisational success.
You’ll be an HR professional with 2+ years of HR experience who might be looking to develop your role to gain technology industry and/or international experience. This is a hybrid role based at our London Bridge office 2 days per week.
Experience:
- 2 years+ of relevant advisory / generalist work experience in HR.
- International experience is desirable.
- Employee relations experience is essential.
- Experienced with handling HR support queries.
- Effective interpersonal, teamwork and organisational skills.
Interview Process
- 15min Screening Call with Team Talent.
- 1st F2F via zoom with People Success Manager and People Success Partner - EMEA & Americas.
- Final F2F in London Bridge with People Success Manager, Global People Director and Chief People Officer, includes task.
Some of Our Global Benefits
- Commission & bonus opportunities.
- Annual leave that increases with service + option to buy more.
- Additional paid wellbeing days + annual wellbeing reward.
- Christmas office shutdown (extra time off).
- Enhanced parental leave & family support policies.
- Employee recognition & reward schemes.
- Referral bonuses & long-service rewards.
Authenticity in Our Hiring Process
At Dotdigital, we believe in genuine conversations and authentic expertise. While AI can be a valuable and legitimate tool in many contexts, we ask candidates not to use AI-generated content or live AI assistance at any stage of our recruitment process, including applications, assessments, and interviews. We appreciate your cooperation in helping us keep our hiring process fair, transparent, and focused on real human insight.
DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
People Success Advisor (HR Advisor) in London employer: Dotdigital
At Dotdigital, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Our London Bridge office offers a dynamic environment where employees can thrive, with ample opportunities for professional growth and development, alongside a commitment to sustainability and employee wellbeing. With benefits such as enhanced parental leave, additional paid wellbeing days, and a supportive team atmosphere, we empower our staff to make meaningful contributions while enjoying a fulfilling work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land People Success Advisor (HR Advisor) in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Dotdigital!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Dotdigital.
We think you need these skills to ace People Success Advisor (HR Advisor) in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Dotdigital. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Dotdigital and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Dotdigital. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Dotdigital's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Dotdigital
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Dotdigital.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Dotdigital will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Dotdigital and how you would contribute to adapting HR strategies.
