At a Glance
- Tasks: Support sales teams by preparing demos and capturing technical requirements.
- Company: Join Dotdigital, a vibrant community focused on innovation and teamwork.
- Benefits: Gain hands-on experience in a supportive, high-growth environment.
- Why this job: Kickstart your career in SaaS technology and marketing while making a real impact.
- Qualifications: Passion for tech and eagerness to learn about customer solutions.
- Other info: Collaborate with experienced professionals and explore diverse learning opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role: As an Associate Solution Consultant, you’ll support our solution consultants and sales teams in showing prospects and customers how Dotdigital can help them achieve their goals. You’ll assist in preparing tailored demos, capturing technical requirements, and helping to design simple solutions. This is an ideal role for someone early in their career who’s passionate about SaaS technology, marketing tech, and working with customers — and eager to build skills that will lead to becoming a full Solutions Consultant. You’ll learn Dotdigital’s platform inside‑out, work closely with experienced team members, and gain hands‑on experience with customer discovery, solution design, and technical enablement in a supportive, high‑growth environment.
Your Impact: In this role, you’ll:
- Support senior Solutions Consultants in delivering technical discovery sessions and product demonstrations.
- Help bridge the gap between customer requirements and our platform’s capabilities.
- Assist with basic solution documentation, integration research, and proof‑of‑concept preparation.
- Contribute to smooth handovers between Sales, Customer Success, and Professional Services by ensuring key technical details are captured and communicated.
What You’ll Do:
- Support the sales process.
- Assist in writing RF(x)’s and maintenance of answers in our RFP tool.
- Assist in reviewing customer websites to determine technical feasibility, under supervision.
- Prepare demo environments and tailor sample content for prospect meetings.
- Assist in gathering business and technical requirements during discovery calls.
- Help research integration options with common eCommerce, CRM, and marketing platforms (Shopify, Magento, Salesforce, Dynamics, etc.).
- Assist with technical solution design.
- Document requirements and proposed workflows in a clear, structured format.
- Work with senior team members to map simple data flows and integration steps.
- Support light configuration tasks within the platform, under guidance.
Associate Solution Consultant in London employer: dotdigital
Contact Detail:
dotdigital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Solution Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Dotdigital on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Associate Solution Consultant role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for those interviews by diving deep into Dotdigital’s platform. Familiarise yourself with its features and how it helps marketing teams. Being able to discuss specific functionalities will show your passion and understanding of the product.
✨Tip Number 3
Practice your demo skills! Since the role involves preparing tailored demos, try creating a mock demo for a fictional client. This will help you get comfortable with presenting and showcasing how Dotdigital can meet customer needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Dotdigital community.
We think you need these skills to ace Associate Solution Consultant in London
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for SaaS technology and marketing shine through. We love seeing candidates who are genuinely excited about the industry and eager to learn more!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the Associate Solution Consultant role. We appreciate when applicants take the time to connect their skills with what we do at Dotdigital.
Be Clear and Concise: Keep your written application straightforward and to the point. We value clarity, so make sure your ideas flow logically and are easy to understand. This will help us see how you communicate effectively!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at dotdigital
✨Know the Product Inside-Out
Before your interview, take some time to really understand Dotdigital's platform and its features. Familiarise yourself with how it empowers marketing teams and enhances customer experiences. This knowledge will not only impress your interviewers but also help you answer questions more confidently.
✨Show Your Curiosity
Dotdigital values curiosity and collaboration, so be sure to express your eagerness to learn and explore. Prepare thoughtful questions about the role and the company culture. This shows that you're genuinely interested in being part of their community and are ready to contribute.
✨Demonstrate Teamwork Skills
As an Associate Solution Consultant, you'll be working closely with various teams. Share examples from your past experiences where you've successfully collaborated with others. Highlight your ability to bridge gaps and communicate effectively, as this aligns with Dotdigital's core principles.
✨Prepare for Technical Discussions
Since the role involves technical requirements and solution design, brush up on relevant SaaS technology concepts. Be ready to discuss how you would approach gathering business and technical requirements during discovery calls. This will show that you’re prepared for the responsibilities of the position.