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For Companies At a Glance
- Tasks: Handle security queries, manage audits, and support compliance activities.
- Company: Join Dotdigital, a vibrant community focused on innovation and teamwork.
- Benefits: Enjoy parental leave, medical benefits, and wellbeing rewards.
- Why this job: Kickstart your career in Information Security with hands-on experience and growth opportunities.
- Qualifications: Strong interest in IT/Security and excellent customer service skills required.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
The predicted salary is between 30000 - 50000 £ per year.
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
We’re looking for an Information Security Administrator to join our Information Security & Privacy function based in the UK. You will be tasked with handling the day-to-day requests coming from colleagues, clients, and prospects, as well as the managing of ongoing audit and compliance activities. Core responsibilities will include:
- Be the first line for security related queries from internal staff, clients, and prospects
- Responsible for the management of the team ticketing system
- Provide management reporting of security metrics
- Managing access permissions
- Triaging security alerts and threat feeds
- Vulnerability management
- Running of staff security awareness initiatives
- Ongoing auditing of security controls
- Respond to compliance security questionnaires
About You
This is an exciting opportunity for somebody embarking on a career in Information Security. Joining a small and busy team, you will gain exposure to a broad spectrum of Information Security, Privacy, and Compliance topics. While no previous experience in an infosec role is required, you will need to demonstrate that you have a strong interest in Information Technology/Security and possess great customer service skills. You will also need to be a well-organised, self-motivated individual, with a good eye for detail, who loves to learn and get stuck in.
Experience and skill required include:
- Experience of supporting customers in a technically focused role
- A demonstrable interest in Technology and Information Security
- An awareness of core technologies, such as Firewalls, IPS & IDS, DLP, WAF, Vulnerability management, Anti-virus, email and Web filtering
- Great customer service & communication skills
- Good knowledge of modern Microsoft operating systems, and productivity suites
- Ability to multi-task, prioritise, and work well under pressure, either individually or as a team
- Security or general Information Technology related certifications would certainly be beneficial, but not essential
Interview Process
- 15min Screening Call with Team
- Talent Interview with a member of the InfoSec Team
- Final Interview
Some of Our Global Benefits
- Parental leave
- Medical benefits
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward
DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don’t hesitate to contact us and advise us how we can best support you.
Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
Information Security Administrator Product & Technology · Remote, UK · employer: dotdigital
Contact Detail:
dotdigital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Security Administrator Product & Technology · Remote, UK ·
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Dotdigital's values and mission. This will help you connect your skills and experiences to what they care about, showing that you're not just a fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to Information Security and customer service. Think about how your past experiences can showcase your problem-solving skills and your passion for tech. We want you to shine!
✨Tip Number 3
Don’t forget to ask questions! Prepare some thoughtful questions about the role and the team. This shows your genuine interest in the position and helps you figure out if Dotdigital is the right place for you. Plus, it’s a great way to engage with your interviewers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the Dotdigital family. Let’s get you that interview!
We think you need these skills to ace Information Security Administrator Product & Technology · Remote, UK ·
Some tips for your application 🫡
Show Your Passion for InfoSec: When writing your application, let us see your enthusiasm for Information Security! Share any relevant experiences or projects that highlight your interest in technology and security. We love candidates who are eager to learn and grow in this field.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Information Security Administrator. Highlight your customer service skills and any technical support experience you have. This shows us that you understand what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised on our end.
How to prepare for a job interview at dotdigital
✨Know Your Stuff
Make sure you brush up on your knowledge of Information Security concepts and technologies like Firewalls, IDS/IPS, and DLP. Familiarise yourself with the latest trends in cybersecurity, as this will show your genuine interest in the field and help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since the role involves handling queries from colleagues and clients, be prepared to discuss your previous experiences in customer service. Think of examples where you successfully resolved issues or provided support, as this will demonstrate your ability to communicate effectively and maintain a positive attitude under pressure.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle specific security incidents or client requests. This will not only showcase your problem-solving skills but also your ability to think critically and act decisively in challenging situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, ongoing projects, or the company’s approach to security challenges. This shows your enthusiasm for the role and helps you gauge if Dotdigital is the right fit for you.
