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For Companies At a Glance
- Tasks: Lead data strategy and manage a team to enhance our SaaS platform.
- Company: Join Dotdigital, a global community focused on innovation and client success.
- Benefits: Enjoy flexible work culture, parental leave, medical benefits, and wellbeing rewards.
- Other info: Opportunity to work with large datasets and collaborate with talented professionals.
- Why this job: Be at the forefront of cutting-edge data initiatives in a supportive environment.
- Qualifications: Experience in managing teams in SaaS, with strong data engineering skills required.
The predicted salary is between 54000 - 84000 £ per year.
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About the Role
We are looking for an experienced Head of Data to lead the data strategy for our rapidly growing SaaS platform. The successful candidate will collaborate with our software engineering and data science teams to develop scalable customer facing solutions in a high-throughput and large data volume system. You will be responsible for maintaining a high-performance OLTP environment and spearheading enhancements in real-time data analysis.
Role and Responsibilities:
- Develop and execute data strategies and initiatives that support company objectives and drive revenue growth.
- Establish a scalable data platform catering to the requirements of our Data Science and Product teams.
- Manage a team, ensuring delivery of secure, scalable, and cost-effective solutions.
- Mentor team members, empowering them to handle day-to-day operations, projects, and incidents independently.
- Demonstrate expertise in chosen tools, understanding their strengths and aligning workloads to promote growth and scale.
- Collaborate with DevOps and Service Ops teams to maintain the data infrastructure and optimize costs.
- Oversee HA/DR for all data stores.
About You
Skills and Experience:
- Past experience in managing a team of engineers in a SaaS environment.
- Solid technical proficiency in data engineering, data architectures, and analytics, with a specialization in building high-performance OLTP and OLAP environments. Familiarity with relational databases, document databases, Google Big Query, Python, and Databricks or equivalent technologies is preferred.
- Previous experience in creating real-time data analytical solutions for large multi-user SaaS environments.
- Knowledge of cloud based technologies, particularly Azure and large data processing frameworks such as Spark.
- Experience working with large distributed systems and high throughput.
- Experience with performance tuning and designing scalable data pipelines.
- Knowledge of real-time data processing and event driven systems. Use of Kafka, Event Hubs or similar.
- Experience working with data scientists, MLOps and building ML enabled features.
Why Us
Data is at the heart of everything we do at Dotdigital and have a lot of it! We process hundreds of terabytes and tens of thousands of requests per second. So if you’re looking for a challenging environment and a chance to push our business forward with cutting edge data initiatives at scale, then this is the role for you.
Don’t just take our word for it – hear what your future colleagues have to say about working in our team:
“As a member of the Data Engineering team I have had the opportunity to work on a wide variety of data platforms, which not only broadens my knowledge base but also keeps me constantly engaged with evolving technologies.The team I work with is highly skilled team and truly inspiring. We motivate each other to innovate and excel in solving complex, large-scale problems with multi-terabyte datasets and high throughput rates. Moreover, Dotdigital embraces a relaxed and flexible work culture, ensuring the great balance between productivity and well-being. If you seek an environment that fosters personal and professional growth, Dotdigital’s data team is the perfect match”
Robert Silver – Lead DBA
Interview Process
- 15min Screening Call with Team Talent
- 1st stage interview with Platform Engineering Director & Lead DBA
- 2nd stage interview with Platform Engineering Director & Lead DBA & Platform Engineering Manager. Technical whiteboard session.
- Final stage interview with CPTO.
Some of Our Global Benefits
- Parental leave
- Medical benefits
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward
DEI commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don’t hesitate to contact us and advise us how we can best support you.
Legal statement
No agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
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Head of Platform Data employer: dotdigital
Contact Detail:
dotdigital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Platform Data
✨Tip Number 1
Familiarise yourself with Dotdigital's core principles of innovation and teamwork. During your interviews, highlight how your past experiences align with these values, showcasing your ability to collaborate effectively and drive client-focused solutions.
✨Tip Number 2
Prepare to discuss your experience with high-performance OLTP environments and real-time data processing. Be ready to share specific examples of how you've successfully managed large data volumes and optimised data pipelines in previous roles.
✨Tip Number 3
Research the technologies mentioned in the job description, such as Google Big Query, Python, and Kafka. Being able to speak knowledgeably about these tools and how you've used them in your work will demonstrate your technical proficiency and readiness for the role.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've mentored team members in the past. Dotdigital values empowering their teams, so illustrating your ability to guide others while managing projects will set you apart from other candidates.
We think you need these skills to ace Head of Platform Data
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Dotdigital's core principles of innovation, teamwork, and client-focused solutions. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Highlight your experience in managing teams within a SaaS environment, focusing on your technical proficiency in data engineering and analytics. Make sure to include specific examples of high-performance OLTP and OLAP environments you've worked on.
Craft a Compelling Cover Letter: Use your cover letter to demonstrate your understanding of the role and how your skills can contribute to Dotdigital's data strategy. Mention your familiarity with relevant technologies like Google Big Query, Python, and cloud-based solutions.
Prepare for Technical Questions: Anticipate questions related to real-time data processing, event-driven systems, and performance tuning. Be ready to discuss your experience with tools like Kafka or Event Hubs, as well as your approach to building scalable data pipelines.
How to prepare for a job interview at dotdigital
✨Showcase Your Leadership Skills
As a Head of Platform Data, you'll be managing a team. Be prepared to discuss your leadership style and how you've successfully mentored team members in the past. Share specific examples of how you've empowered your team to handle projects independently.
✨Demonstrate Technical Proficiency
Familiarity with data engineering and analytics is crucial for this role. Brush up on your knowledge of OLTP and OLAP environments, as well as tools like Google Big Query and Python. Be ready to discuss your experience with real-time data solutions and large distributed systems.
✨Emphasise Collaboration
Dotdigital values teamwork and collaboration. Prepare to talk about how you've worked with cross-functional teams, particularly with DevOps and data scientists. Highlight any successful projects where collaboration led to innovative solutions.
✨Prepare for Technical Challenges
Expect a technical whiteboard session during the interview process. Practice explaining your thought process while solving data-related problems. This will demonstrate your analytical skills and ability to think on your feet, which are essential for the role.