At a Glance
- Tasks: Manage outstanding receivables and ensure timely collection of payments.
- Company: Dynamic finance team in London with a commitment to equality.
- Benefits: Parental leave, medical benefits, paid sick leave, and loyalty rewards.
- Other info: Proactive role with opportunities for professional growth and development.
- Why this job: Join us to make a real impact on cash flow and customer relationships.
- Qualifications: Experience in credit control and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
About the Role
This role is a 1 year Maternity Cover FTC. We are seeking a proactive and detail-oriented Credit Controller to join our finance team in London. The role is responsible for managing outstanding receivables, minimising credit risk, and ensuring timely collection of payments to support the organisation’s cash flow position.
Responsibilities
- Manage and maintain the sales ledger, ensuring accuracy and up-to-date records
- Proactively chase overdue invoices via phone, email, and written communication
- Build and maintain strong relationships with customers to ensure prompt payment
- Resolve billing queries and disputes efficiently in collaboration with internal teams
- Reconcile customer accounts and investigate discrepancies
- Update credit check records of your clients
- Escalate problematic accounts and recommend appropriate action
- Discuss your accounts at weekly meetings
About You
- Proven background in credit control / accounts receivable / collections
- Chasing overdue invoices (phone & email)
- Allocating cash
- Reconciling customer accounts
- Experience with running Credit checks (e.g. Creditsafe)
- Direct interaction with external customers (from SMEs to large corporates)
- Sales teams (to resolve disputes)
- Experience handling difficult conversations professionally
- Working cross-functionally to prevent repeat issues
- Knowledge of Aged debt reports
Benefits
- Parental leave
- Medical benefits
- Paid sick leave
- Share reward
- Loyalty reward
DEI Commitment
As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us and advise us how we can best support you.
Credit Controller (1 year Maternity Cover) employer: dotdigital
Join our dynamic finance team in London as a Credit Controller, where you will thrive in a supportive and inclusive work culture that prioritises employee growth and development. We offer competitive benefits including parental leave, medical coverage, and loyalty rewards, ensuring that our employees feel valued and motivated. With a commitment to diversity and equal opportunities, we foster an environment where every team member can contribute meaningfully and advance their career.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (1 year Maternity Cover)
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes. Be ready to discuss how you've managed overdue invoices and resolved disputes in the past. We want to see your proactive side!
✨Tip Number 3
Showcase your communication skills! Whether it’s through email or phone calls, demonstrate how you build relationships with customers. Remember, it’s all about getting those payments in on time!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Credit Controller (1 year Maternity Cover)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and accounts receivable. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Mention specific experiences that relate to managing outstanding receivables and resolving billing queries.
Showcase Your Communication Skills:Since this role involves chasing overdue invoices and building relationships with customers, make sure to highlight your communication skills. We love candidates who can handle difficult conversations with professionalism!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at dotdigital
✨Know Your Numbers
Brush up on your credit control metrics and be ready to discuss how you've managed receivables in the past. Be specific about the tools you’ve used, like Aged debt reports, and how they helped you minimise credit risk.
✨Communication is Key
Prepare for role-play scenarios where you might need to chase overdue invoices or resolve billing disputes. Practise how you would handle difficult conversations with customers, as this will show your ability to maintain strong relationships while being assertive.
✨Show Your Proactivity
Think of examples where you took the initiative to improve processes or resolve issues before they escalated. This could be anything from updating credit check records to collaborating with sales teams to prevent repeat problems.
✨Be Ready to Discuss Teamwork
Since you'll be working cross-functionally, prepare to share experiences where you successfully collaborated with other departments. Highlight how you resolved disputes or reconciled accounts by working closely with internal teams.
