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For Companies At a Glance
- Tasks: Support solution consultants in demos, technical requirements, and solution design.
- Company: Join a vibrant global community at Dotdigital, focused on innovation and teamwork.
- Benefits: Gain hands-on experience, mentorship, and opportunities for career growth.
- Why this job: Kickstart your career in SaaS tech and marketing while making a real impact.
- Qualifications: Passion for technology and customer engagement; eager to learn and grow.
- Other info: Dynamic environment with a focus on collaboration and creative ideas.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
About the Product
Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About The Role
As an Associate Solution Consultant, you will support our solution consultants and sales teams in showing prospects and customers how Dotdigital can help them achieve their goals. You’ll assist in preparing tailored demos, capturing technical requirements, and helping to design simple solutions. This is an ideal role for someone early in their career who is passionate about SaaS technology, marketing tech, and working with customers, eager to build skills that will lead to becoming a full Solutions Consultant.
You’ll learn Dotdigital’s platform inside‑out, work closely with experienced team members, and gain hands‑on experience with customer discovery, solution design, and technical enablement in a supportive, high‑growth environment.
Your Impact In This Role, You’ll
- Support senior Solutions Consultants in delivering technical discovery sessions and product demonstrations.
- Help bridge the gap between customer requirements and our platform’s capabilities.
- Assist with basic solution documentation, integration research, and proof‑of‑concept preparation.
- Contribute to smooth handovers between Sales, Customer Success, and Professional Services by ensuring key technical details are captured and communicated.
What You’ll Do
- Support the Sales Process
- Assist in writing RF(x)s and maintaining answers in our RFP tool.
- Assist in reviewing customer websites to determine technical feasibility, under supervision.
- Prepare demo environments and tailor sample content for prospect meetings.
- Assist in gathering business and technical requirements during discovery calls.
- Help research integration options with common eCommerce, CRM, and marketing platforms (Shopify, Magento, Salesforce, Dynamics, etc.).
- Assist with Technical Solution Design
- Document requirements and proposed workflows in a clear, structured format.
- Work with senior team members to map simple data flows and integration steps.
- Support light configuration tasks within the platform, under guidance.
Collaborate Across Teams
Associate Solution Consultant in London employer: Dotdigital Group plc
Contact Detail:
Dotdigital Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Solution Consultant in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Dotdigital on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by understanding Dotdigital’s products inside-out. Dive into their website, explore their features, and think about how you can contribute to their mission of exceeding customer expectations.
✨Tip Number 3
Show your passion for SaaS and marketing tech during interviews. Share examples of how you've used technology creatively in past projects or studies. This will demonstrate your enthusiasm and fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Dotdigital team.
We think you need these skills to ace Associate Solution Consultant in London
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your enthusiasm for SaaS technology and marketing shine through. We love seeing candidates who are genuinely excited about the industry and eager to learn more!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences that align with the Associate Solution Consultant role. We appreciate when applicants take the time to connect their skills with what we do at Dotdigital.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, as this helps us quickly understand how you can contribute to our team.
Apply Through Our Website: We encourage you to submit your application directly through our website. This way, you’ll ensure it reaches the right people and gives you the best chance of standing out in the process!
How to prepare for a job interview at Dotdigital Group plc
✨Know the Product Inside-Out
Before your interview, take the time to really understand Dotdigital's platform and its capabilities. Familiarise yourself with how it empowers marketing teams and enhances customer experiences. This knowledge will not only impress your interviewers but also help you articulate how you can contribute to their goals.
✨Show Your Curiosity
Dotdigital values curiosity and collaboration, so come prepared with questions about the company culture, team dynamics, and the role itself. This shows that you're genuinely interested in being part of their community and eager to learn from your peers.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've approached challenges in the past, especially in a tech or customer-focused environment. Think of examples where you’ve bridged gaps between requirements and solutions, as this aligns perfectly with what they’re looking for in an Associate Solution Consultant.
✨Prepare for Technical Discussions
Since the role involves technical discovery sessions and solution design, brush up on basic SaaS concepts and integration options with platforms like Shopify and Salesforce. Being able to speak confidently about these topics will set you apart and show that you're ready to dive into the technical aspects of the job.
