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For Companies At a Glance
- Tasks: Handle security queries, manage audits, and support compliance activities.
- Company: Join Dotdigital, a vibrant global community focused on innovation and teamwork.
- Benefits: Enjoy parental leave, medical benefits, paid sick leave, and wellbeing rewards.
- Why this job: Kickstart your career in Information Security with hands-on experience and growth opportunities.
- Qualifications: Strong interest in IT/Security and excellent customer service skills required.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
About Us
The Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital, collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas. Combined, these guide us towards a shared vision in which brands around the world exceed customer expectations through the adoption of responsible marketing practices.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data silos, Dotdigital streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
About The Role
We’re looking for an Information Security Administrator to join our Information Security & Privacy function based in the UK. You will be tasked with handling the day-to-day requests coming from colleagues, clients, and prospects, as well as the managing of ongoing audit and compliance activities. Core responsibilities will include:
- Be the first line for security related queries from internal staff, clients, and prospects
- Responsible for the management of the team ticketing system
- Provide management reporting of security metrics
- Managing access permissions
- Triaging security alerts and threat feeds
- Vulnerability management
- Running of staff security awareness initiatives
- Ongoing auditing of security controls
- Respond to compliance security questionnaires
About You
Required: This is an exciting opportunity for somebody embarking on a career in Information Security. Joining a small and busy team, you will gain exposure to a broad spectrum of Information Security, Privacy, and Compliance topics. While no previous experience in an infosec role is required, you will need to demonstrate that you have a strong interest in Information Technology/Security and possess great customer service skills. You will also need to be a well-organised, self-motivated individual, with a good eye for detail, who loves to learn and get stuck in.
Experience and skill required include:
- Experience of supporting customers in a technically focused role
- A demonstrable interest in Technology and Information Security
- An awareness of core technologies, such as Firewalls, IPS & IDS, DLP, WAF, Vulnerability management, Anti-virus, email and Web filtering
- Great customer service & communication skills
- Good knowledge of modern Microsoft operating systems, and productivity suites
- Ability to multi-task, prioritise, and work well under pressure, either individually or as a team
- Security or general Information Technology related certifications would certainly be beneficial, but not essential
Interview Process
- 15min Screening Call with Team
- Talent Interview with a member of the InfoSec Team
- Final Interview
Some of Our Global Benefits
- Parental leave
- Medical benefits
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward
DEI commitment: As an equal opportunities employer we are committed to equality in all its practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application then please don’t hesitate to contact us and advise us how we can best support you.
Information Security Administrator employer: Dotdigital Group plc
Contact Detail:
Dotdigital Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Security Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Dotdigital on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Information Security Administrator role. Personal connections can really give you an edge!
✨Tip Number 2
Prepare for your interviews by brushing up on common security topics and tools mentioned in the job description. Show us that you’re not just interested in the role, but that you’ve done your homework and are ready to dive into the world of Information Security.
✨Tip Number 3
Don’t underestimate the power of soft skills! Highlight your customer service experience and communication skills during interviews. We want to see how you can handle queries and collaborate with the team, so be ready to share examples from your past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in being part of the Dotdigital community. Let’s make it happen!
We think you need these skills to ace Information Security Administrator
Some tips for your application 🫡
Show Your Passion for InfoSec: Let us see your enthusiasm for Information Security! In your application, mention any relevant projects or experiences that sparked your interest in tech and security. We love candidates who are eager to learn and grow in this field.
Tailor Your Application: Make sure to customise your CV and cover letter for the role. Highlight your customer service skills and any technical experience you have. We want to know how you can contribute to our team and help us tackle security challenges.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon unless necessary. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team at Dotdigital!
How to prepare for a job interview at Dotdigital Group plc
✨Know Your Stuff
Make sure you brush up on the basics of Information Security. Familiarise yourself with key concepts like firewalls, vulnerability management, and data loss prevention. This will not only show your interest but also help you answer technical questions confidently.
✨Show Off Your Customer Service Skills
Since this role involves handling queries from colleagues and clients, be prepared to discuss your customer service experience. Think of examples where you've successfully resolved issues or provided support, as this will demonstrate your ability to communicate effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle security alerts or manage access permissions. This will help you think on your feet and showcase your problem-solving skills.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they approach security awareness initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
