Service Coordinator

Service Coordinator

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate and support guardians while ensuring a smooth sign-up and move-in process.
  • Company: Join a social enterprise making a real difference in communities.
  • Benefits: Enjoy a competitive salary, great work-life balance, and a friendly work environment.
  • Other info: Be part of a supportive team with opportunities for personal growth.
  • Why this job: Make a tangible impact while helping people find affordable housing.
  • Qualifications: Organised, effective, and socially minded individuals are encouraged to apply.

The predicted salary is between 30000 - 40000 £ per year.

Dot Dot Dot is a social enterprise which allows people who do brilliant voluntary work to live in buildings that would otherwise be empty. We provide good, inexpensive housing to people who make a difference, we protect buildings for their owners, and we contribute to communities. Everyone wins.

We are looking for an effective, organised and socially minded person to join our services team as a Service Coordinator. You will be at the heart of our business, directly coordinating and delivering our service to guardians and to property owners. Supported by experienced managers and making use of a field team and other operational support, you will deliver work across our diverse portfolio.

As well as the opportunity to see your work making a tangible difference, in this role you will benefit from a friendly work environment, a competitive salary and terms of employment which aim to support a good work-life balance.

The fundamentals of the role:
  • Manage guardians
  • Ensure guardians meet our criteria and are ready for life as a guardian.
  • Manage the guardian sign-up and move-in process.
  • Be the main point of contact for guardians.
  • Liaise with guardians to resolve any issues or concerns, e.g. poor conduct, licence breaches or vulnerability concerns.
  • Work closely with guardians when they need to move on from Dot Dot Dot.

Service Coordinator employer: Dot Dot Dot Property Guardians

Dot Dot Dot is an exceptional employer that champions social impact while providing a supportive and friendly work environment. As a Service Coordinator, you will not only enjoy a competitive salary and flexible working conditions but also have the unique opportunity to contribute to meaningful community initiatives, making a real difference in people's lives. With a focus on employee growth and collaboration, you'll be part of a dedicated team that values your contributions and fosters a culture of respect and inclusivity.
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Contact Detail:

Dot Dot Dot Property Guardians Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Coordinator

✨Tip Number 1

Network like a pro! Reach out to people in the social enterprise sector, especially those connected to housing and community services. A friendly chat can lead to opportunities you might not find on job boards.

✨Tip Number 2

Show your passion for social impact! When you get the chance to speak with potential employers, share your experiences and why you care about making a difference in communities. It’s all about connecting on that level.

✨Tip Number 3

Prepare for interviews by researching Dot Dot Dot and its mission. Understand their values and think about how your skills as a Service Coordinator can help them achieve their goals. Tailor your answers to reflect that understanding.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team.

We think you need these skills to ace Service Coordinator

Organisational Skills
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Conflict Resolution
Attention to Detail
Customer Service
Team Collaboration
Time Management
Empathy
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for social impact shine through. We want to see how your values align with our mission at Dot Dot Dot, so don’t hold back on sharing why you care about making a difference!

Be Organised and Clear: As a Service Coordinator, organisation is key. Make sure your application is well-structured and easy to read. Use bullet points where necessary and keep your language clear and concise to show us you can communicate effectively.

Highlight Relevant Experience: We’re looking for someone who’s effective and organised, so make sure to showcase any relevant experience you have in managing people or coordinating services. Use specific examples to illustrate your skills and how they relate to the role.

Apply Through Our Website: To make things easier for both of us, please apply through our website. It helps us keep track of applications and ensures you get all the info you need about the role and our company culture!

How to prepare for a job interview at Dot Dot Dot Property Guardians

✨Know the Mission

Familiarise yourself with Dot Dot Dot's mission and values. Understand how they support communities and the importance of the role in coordinating services for guardians and property owners. This will show your genuine interest and alignment with their goals.

✨Demonstrate Organisational Skills

Prepare examples from your past experiences that highlight your organisational skills. Think about times when you successfully managed multiple tasks or resolved conflicts, as these are crucial for a Service Coordinator. Be ready to discuss how you prioritise tasks effectively.

✨Show Your Social Mindset

Since the role is socially minded, be prepared to discuss your understanding of community engagement and how you can contribute positively. Share any relevant volunteer work or community projects you've been involved in, as this will resonate well with the interviewers.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the challenges guardians face or how the team collaborates to support them. This not only shows your interest but also helps you gauge if the role is the right fit for you.

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