At a Glance
- Tasks: Inspect properties, assist with repairs, and ensure high standards for our guardians.
- Company: Join Dot Dot Dot, a social enterprise making a difference in housing.
- Benefits: Gain hands-on experience, develop DIY skills, and contribute to community projects.
- Other info: Dynamic role with opportunities to meet new people and make a real impact.
- Why this job: Be part of a mission-driven team that transforms empty properties into homes.
- Qualifications: Basic DIY skills or willingness to learn, strong interpersonal skills, and tech-savvy.
The predicted salary is between 20000 - 30000 £ per year.
Founded in 2011, Dot Dot Dot is a social enterprise that turns properties which would otherwise stand empty into inexpensive homes. Owners benefit from cost-effective property protection. Residents - known as property guardians - gain access to inexpensive housing, and local communities are strengthened by having conscientious, engaged neighbours. Because social impact is at the heart of what we do, everyone we house commits to volunteering their time for good causes each month. Since 2011, we’ve housed over 2,000 people and supported them to contribute tens of thousands of hours to a wide variety of charities and community projects. We work with local councils, housing associations, charities, and trusts, giving them confidence that their buildings are safe, well cared for, and put to good use while awaiting regeneration or sale.
Current areas where we work include: Poplar, east London; Kilburn, northwest London; Oxford and Cambridge.
There are many reasons why someone may become a guardian with Dot Dot Dot. Some are looking to make a career change, or save up for a mortgage. Others want to make new friends and connections. Many simply need housing they can afford and which gives them time to help their community.
About the role
Property and Guardian Assistants are critical to our operations, allowing us to respond flexibly and effectively to the changing needs of our guardians, clients and buildings. Known in-house as “the Squad”, they ensure that every property we manage meets our high standards. Their in-depth knowledge of our properties and priorities allows us to act quickly and decisively in an ever-changing industry. Our Property and Guardian Assistants are the eyes, ears and face of Dot Dot Dot on the ground. They act as ambassadors of our values and brand. They are friendly, professional, and have a genuine enthusiasm for meeting people and learning about the buildings we manage.
Your work will ensure our properties are safe, well-maintained and in line with our standards. In this role you will:
- Carry out inspections to identify repair or conduct issues, reporting back and implementing solutions in consultation with the core team.
- Assist with practical tasks such as reading and resetting utility meters, bleeding radiators, diagnosing issues, and carrying out minor repairs.
- Facilitate access for contractors or clients as required and communicate important information to and from Dot Dot Dot’s core operational team.
- Triage new properties, carrying out checks and testing to inform our mobilisation efforts.
- Make final preparations ahead of guardians being housed in a property, including basic cleaning or clearance.
- Assist with handbacks of properties to clients, maintaining our reputation as a reliable and high quality security provider.
- Record activities, observations and issues using a range of platforms including Fastfield, Slack, Fixflo and Salesforce.
- Attend Dot Dot Dot’s office for briefings and meetings and for key management processes.
About You
You are likely to be able to demonstrate experience of, or aptitude for, much of the following:
- You care. Our mission and values as an organisation matter to you, and you are interested in the housing sector as a whole.
- You roll up your sleeves. The role requires basic DIY skills, or the willingness to learn - for example, bleeding radiators, or diagnosing utility meter issues. Training will be provided for all tasks, but a can-do attitude is essential.
- You are resourceful and proactive. Property and Guardian Assistants encounter new places, people and problems every day. The ability to find practical solutions or seek out advice is critical.
- You come prepared and take notes. Dot Dot Dot relies on the information you relay. This is a role for someone who prepares in advance, prioritises effectively and ensures that every detail is properly addressed and recorded.
- You are a people person. Visiting occupied properties is a core part of the role. It requires confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner.
- You are tech savvy. Field work is carried out using a wide range of mobile apps, including Salesforce, Slack, Fastfield and Peoplesafe. This is an active role, but still requires a degree of tech literacy.
Please take a look at our website for further information about Dot Dot Dot and our team.
Property and Guardian Assistant employer: Dot Dot Dot Property Guardians
At Dot Dot Dot, we pride ourselves on being a socially responsible employer that not only provides meaningful work but also fosters a supportive and collaborative work culture. Our Property and Guardian Assistants play a vital role in ensuring our properties are safe and well-maintained, while also engaging with the community and contributing to charitable causes. With opportunities for personal growth, training, and a commitment to social impact, working with us means being part of a team that values your contributions and encourages you to make a difference in the lives of others.
Contact Details:
Dot Dot Dot Property Guardians Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property and Guardian Assistant
✨Tip Number 1
Get to know Dot Dot Dot inside out! Familiarise yourself with our mission and values, and think about how your skills can contribute to our social impact. This will help you stand out as a candidate who truly cares about what we do.
✨Tip Number 2
Show off your DIY skills! Even if you're not a pro, let us know about your willingness to learn and tackle practical tasks. A can-do attitude goes a long way in this role, so don’t be shy about sharing your experiences.
✨Tip Number 3
Be prepared for the unexpected! As a Property and Guardian Assistant, you'll face new challenges daily. Bring your problem-solving hat and be ready to adapt. We love resourceful people who can think on their feet!
✨Tip Number 4
Don’t forget to connect with us through our website! Applying directly there shows your enthusiasm and gives you a chance to explore more about our team and culture. Plus, it’s a great way to stay updated on any new opportunities!
We think you need these skills to ace Property and Guardian Assistant
Some tips for your application 🫡
Show Your Passion for Our Mission:When you're writing your application, let us know why our mission resonates with you. We love seeing candidates who genuinely care about social impact and the housing sector. Share any personal experiences or motivations that connect you to what we do!
Highlight Your DIY Skills:Since the role involves some hands-on tasks, make sure to mention any basic DIY skills you have or your willingness to learn. We appreciate a can-do attitude, so if you've tackled home repairs or similar projects, give us the details!
Be Detail-Oriented:We rely on accurate information, so show us that you’re prepared and detail-oriented in your application. Mention how you keep track of important details in your previous roles or studies. This will help us see that you can handle the responsibilities of the Property and Guardian Assistant role.
Use Our Website to Your Advantage:Before you hit send, take a good look at our website. It’s packed with info about Dot Dot Dot and our values. Tailor your application to reflect what you’ve learned about us, and don’t forget to apply through our site for the best chance of getting noticed!
How to prepare for a job interview at Dot Dot Dot Property Guardians
✨Know the Mission
Before your interview, take some time to really understand Dot Dot Dot's mission and values. Familiarise yourself with their work in the housing sector and how they support communities. This will not only show your genuine interest but also help you align your answers with their core values.
✨Show Your DIY Skills
Since the role involves basic DIY tasks, be ready to discuss any relevant experience you have. If you don’t have much, express your willingness to learn. Maybe even mention a small project you've tackled at home. This can demonstrate your proactive attitude and readiness to roll up your sleeves.
✨Be Prepared to Problem-Solve
During the interview, you might be asked about how you would handle specific situations or challenges. Think of examples from your past where you had to find practical solutions. This will showcase your resourcefulness and ability to think on your feet, which is crucial for this role.
✨Practice Your People Skills
As a Property and Guardian Assistant, you'll be meeting various people regularly. Prepare to discuss your interpersonal skills and give examples of how you've successfully interacted with others in previous roles. A friendly and professional manner is key, so let your personality shine through!
