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- Tasks: Support customer onboarding and develop custom solutions using Salesforce.
- Company: Dot Compliance is an innovative cloud-based software company focused on life sciences.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning new technologies.
- Why this job: Join a passionate team dedicated to customer satisfaction and impactful solutions.
- Qualifications: 3+ years of Salesforce configuration experience; strong problem-solving and communication skills required.
- Other info: Full-time role with potential for remote work; referrals can boost your chances!
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Salesforce Implementation Specialist role at Dot Compliance.
We are looking for a Salesforce Implementation Specialist to become an integral part of our Professional Services team at Dot Compliance. Our goal is to ensure customer satisfaction and a smooth onboarding process. As a Salesforce Implementation Specialist, you will collaborate with the global professional services team to support technical activities during customer onboarding, develop custom solutions, tools, and scripts to enhance the process, and work with the product team to design and develop tools for new products and features. You will work closely with customers and our support, product, and customer success teams.
Dot Compliance is a cloud-based, innovative software company. Our product, built on the Salesforce platform, helps life science customers manage their quality and compliance.
Our ideal candidate is passionate about learning new technologies, organizing information and data, and eager to be part of a growing, dynamic team. Success in this role requires problem-solving skills, a love for working with data and people, and a drive to find the best solutions for both the customer and Dot.
Responsibilities:
- Configure the DOT Compliance system according to customer requirements.
- Provide technical support and collaborate on ongoing implementation projects.
- Use Salesforce configuration tools to implement customer-specific functionalities.
- Deploy configurations and customizations across customer environments.
- Conduct system performance testing and validation.
- Work cross-functionally with Product Management, Customer Success, R&D, Support, QA, and DevOps teams to ensure seamless delivery and system integrity.
Requirements:
- At least 3 years of experience configuring applications on the Salesforce platform; experience in administration is a plus.
- Proven experience in Salesforce deployment.
- Experience developing complex Flows.
- Minimum 2 years of development experience with Apex, LWC, or VF.
- Experience with system integration projects (API, middleware, third-party systems) is highly desirable.
- Good knowledge of Excel.
- Strong communication skills in English; additional languages are a plus.
- Independent learner with adaptability and quick understanding of concepts.
- Team player capable of thriving in a fast-paced, growth-oriented environment.
- Degree from a recognized university/college.
Additional Details:
- Seniority level: Not Applicable
- Employment type: Full-time
- Job function: Information Technology
- Industry: Software Development
Referrals can double your chances of interviewing at Dot Compliance. Get notified about new Implementation Specialist jobs in London, England, United Kingdom.
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Salesforce Implementation Specialist employer: Dot Compliance
Contact Detail:
Dot Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Implementation Specialist
✨Tip Number 1
Familiarise yourself with the Salesforce platform and its configuration tools. Since the role requires at least 3 years of experience in configuring applications, being well-versed in Salesforce's capabilities will help you stand out during discussions.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past projects where you've successfully implemented solutions using Salesforce. This will demonstrate your ability to think critically and adapt to challenges, which is crucial for this role.
✨Tip Number 3
Network with current or former employees of Dot Compliance on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, and may even lead to a referral, which can significantly boost your chances.
✨Tip Number 4
Prepare to discuss your experience with system integration projects, as this is highly desirable for the role. Be ready to explain how you've handled API integrations or worked with third-party systems in previous positions.
We think you need these skills to ace Salesforce Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Salesforce configuration and deployment. Emphasise any specific projects where you've developed custom solutions or worked with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention your experience with Salesforce and how it aligns with the responsibilities of the role at Dot Compliance.
Showcase Technical Skills: In your application, clearly outline your technical skills, especially in Salesforce tools like Apex, LWC, and Flows. Provide examples of how you've used these skills in past roles to solve problems or improve processes.
Highlight Team Collaboration: Since the role involves working closely with various teams, include examples in your application that demonstrate your ability to collaborate effectively. Mention any experiences where you successfully worked with product management, customer success, or support teams.
How to prepare for a job interview at Dot Compliance
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce configuration and deployment. Be prepared to discuss specific projects where you've implemented customer-specific functionalities, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Your Technical Skills
Since the role requires developing complex Flows and working with Apex, LWC, or VF, be ready to talk about your technical skills in these areas. Consider preparing examples of how you've used these technologies to solve problems or improve processes in previous roles.
✨Emphasise Collaboration and Communication
As you'll be working closely with various teams, it's crucial to showcase your strong communication skills. Share examples of how you've successfully collaborated with cross-functional teams in the past, particularly in fast-paced environments.
✨Express Your Passion for Learning
Dot Compliance values independent learners who are eager to adapt to new technologies. Be sure to convey your enthusiasm for continuous learning and how you've kept up with industry trends or developed new skills relevant to the role.
