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- Tasks: Translate business needs into functional solutions and lead value-driven demos.
- Company: Join a cloud-based software company revolutionising quality processes in pharma.
- Benefits: Enjoy competitive salary, health benefits, and opportunities for professional growth.
- Why this job: Make a real impact by solving customer challenges with innovative tech solutions.
- Qualifications: 3+ years in solution engineering or consulting, with strong analytical skills.
- Other info: Dynamic role with opportunities to work in the Life Science or Pharma industry.
The predicted salary is between 36000 - 60000 £ per year.
Dot is a cloud based, innovative software company and our product allows pharma and medical device customers to manage their quality processes electronically, replacing paper-based processes.
As a Functional Solution Engineer, you will be part of the Solution Engineering team, responsible for translating business needs of small and medium-sized customers (SMB/Mid-Market) into clear and quantifiable functional solutions. The role includes strategic early entry into the sales process to ensure maximum solution fit to customer needs and support in shortening closing times.
A. Sales Process and Functional Value Leadership- Value-Driven Demos Leadership: Planning and executing system demonstrations, not as a technical presentation, but as a personalized success story demonstrating how existing functionality solves specific business pain points of the customer.
- Building Functional Proof of Concept (POC): Defining short and focused POC that establishes the functional feasibility of the solution, while proving immediate business advantages.
- Support in Tenders and Questionnaires: Using Auto-RFP tools and providing professional and accurate responses to complex functional questions.
- Discovery Call Analysis (Gong Analysis): Analyzing initial sales calls using AI tools (such as Gong) according to a structured protocol, with the aim of identifying critical points, hidden requirements, and opportunities to leverage the system's functionality.
- Qualification Assistance (Stage 1 Support): Active participation in discovery calls (Stage 1) alongside the sales manager, to ensure deep understanding of business challenges and verify that the customer is functionally suitable for the solution.
- Critical Knowledge Transfer for Implementation (Hand-off Support): Documentation and transfer of all exceptional functional information or customization requirements that arose during the sales process, to the project manager in the professional services department.
- Point Support in Objections: Providing tactical support and point guidance to implementation teams (PMs) in cases where sharp functional objections arise from the customer. Involvement is carried out according to department manager or project manager guidance.
- Interface with Existing Customers: Executing system demonstrations based on CSM business development analyzation.
- Functional Expertise: Knowledge and deep familiarity with all system functionality.
- Process Understanding: Deep understanding of the organization's implementation methodologies and the Sales Cycle.
- Experience: Previous experience of 3+ years in solution engineering, solution management, or functional consulting in software systems (B2B SaaS).
- Analytical Capabilities: High analytical ability and proven use of AI tools for call analysis (Gong).
- Previous experience working with customers in the Life Science or Pharma industry.
- Deep understanding in process management.
Functional Solution Engineer in London employer: Dot Compliance Ltd
Contact Detail:
Dot Compliance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Solution Engineer in London
✨Tip Number 1
Get to know the company inside out! Research Dot's products and values so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Set up mock interviews with friends or use online platforms to simulate the interview experience. Focus on articulating how your past experiences align with the role of a Functional Solution Engineer.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to referrals, which can be a game-changer in landing the job.
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you email expressing your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Functional Solution Engineer in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Functional Solution Engineer role. Highlight your experience in solution engineering and how it aligns with our needs at Dot. We want to see how you can bring value to our team!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use specific examples from your past experiences that show how you've successfully tackled similar challenges. This will help us see your potential fit for the role.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. Make it easy for us to understand your qualifications and enthusiasm for the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dot Compliance Ltd
✨Know the Product Inside Out
Before your interview, make sure you understand Dot's product and how it helps pharma and medical device customers. Familiarise yourself with the key features and benefits, especially how they address common pain points in quality processes. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Value-Driven Demos
Since the role involves leading value-driven demos, think about how you would present a solution to a potential customer. Prepare a few success stories or examples of how similar solutions have worked in the past. This will not only showcase your presentation skills but also your ability to connect functionality with real-world business needs.
✨Brush Up on Your Analytical Skills
Given the emphasis on AI tools like Gong for call analysis, be ready to discuss your experience with such technologies. Think of specific instances where you've used analytical tools to identify customer needs or improve sales processes. This will highlight your technical proficiency and analytical mindset.
✨Understand the Sales Process
Familiarise yourself with the sales cycle and how solution engineering fits into it. Be prepared to discuss how you can contribute to shortening closing times and ensuring a good fit for customers. Showing that you understand the bigger picture will impress the interviewers and demonstrate your strategic thinking.
