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For Companies At a Glance
- Tasks: Transform customer needs into innovative software solutions and lead engaging demos.
- Company: Join a cutting-edge cloud software company revolutionising the pharma industry.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Why this job: Make a real impact by solving business challenges with technology in a dynamic environment.
- Qualifications: 3+ years in solution engineering or consulting, with strong analytical skills.
- Other info: Collaborative team culture with a focus on innovation and career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Dot is a cloud-based, innovative software company and our product allows pharma and medical device customers to manage their quality processes electronically, replacing paper-based processes.
As a Functional Solution Engineer, you will be part of the Solution Engineering team, responsible for translating business needs of small and medium-sized customers (SMB/Mid-Market) into clear and quantifiable functional solutions. The role includes strategic early entry into the sales process to ensure maximum solution fit to customer needs and support in shortening closing times.
A. Sales Process and Functional Value Leadership- Value-Driven Demos Leadership: Planning and executing system demonstrations, not as a technical presentation, but as a personalized success story demonstrating how existing functionality solves specific business pain points of the customer.
- Building Functional Proof of Concept (POC): Defining short and focused POC that establishes the functional feasibility of the solution, while proving immediate business advantages.
- Support in Tenders and Questionnaires: Using Auto-RFP tools and providing professional and accurate responses to complex functional questions.
- Discovery Call Analysis (Gong Analysis): Analyzing initial sales calls using AI tools (such as Gong) according to a structured protocol, with the aim of identifying critical points, hidden requirements, and opportunities to leverage the system's functionality.
- Qualification Assistance (Stage 1 Support): Active participation in discovery calls (Stage 1) alongside the sales manager, to ensure deep understanding of business challenges and verify that the customer is functionally suitable for the solution.
- Critical Knowledge Transfer for Implementation (Hand-off Support): Documentation and transfer of all exceptional functional information or customization requirements that arose during the sales process, to the project manager in the professional services department.
- Point Support in Objections: Providing tactical support and point guidance to implementation teams (PMs) in cases where sharp functional objections arise from the customer. Involvement is carried out according to department manager or project manager guidance.
- Interface with Existing Customers: Executing system demonstrations based on CSM business development analysis.
- Functional Expertise: Knowledge and deep familiarity with all system functionality.
- Process Understanding: Deep understanding of the organization's implementation methodologies and the Sales Cycle.
- Experience: Previous experience of 3+ years in solution engineering, solution management, or functional consulting in software systems (B2B SaaS).
- Analytical Capabilities: High analytical ability and proven use of AI tools for call analysis (Gong).
- Previous experience working with customers in the Life Science or Pharma industry.
- Deep understanding in process management.
Functional Solution Engineer employer: Dot Compliance Ltd
Contact Detail:
Dot Compliance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Solution Engineer
✨Tip Number 1
Get to know the company inside out! Research Dot's products and values so you can tailor your conversations during interviews. This shows you're genuinely interested and helps you connect your skills to their needs.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your own success stories that highlight your experience in solution engineering. We want you to shine when discussing how you've tackled challenges in the past.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insights about the company culture and the role. They might even give you tips that could help you stand out during the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining the team at Dot.
We think you need these skills to ace Functional Solution Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Functional Solution Engineer. Highlight your experience in solution engineering and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background aligns with our needs. Be sure to mention any experience with AI tools or the pharma industry, as these are big pluses for us.
Showcase Your Analytical Skills: Since this role involves a lot of analysis, make sure to highlight your analytical capabilities in your application. Share examples of how you've used data or AI tools in past roles to solve problems or improve processes. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our innovative team!
How to prepare for a job interview at Dot Compliance Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand Dot's product and how it addresses the needs of pharma and medical device customers. Familiarise yourself with the key features and benefits, so you can confidently discuss how they translate into functional solutions during your interview.
✨Prepare for Value-Driven Demos
Since you'll be leading demos, think about how you can present the product as a success story. Prepare examples of how the software has solved specific business pain points for previous clients. This will show your ability to connect the product's functionality with real-world applications.
✨Brush Up on Your Analytical Skills
Given the emphasis on AI tools like Gong for call analysis, be ready to discuss your experience with such technologies. Think of specific instances where you've used analytical tools to identify customer needs or improve sales processes, as this will demonstrate your fit for the role.
✨Understand the Sales Process
Familiarise yourself with the sales cycle and how solution engineering fits into it. Be prepared to discuss how you can support the sales team in discovery calls and qualification processes, showcasing your understanding of both the technical and business aspects of the role.
