Front Office Manager

Front Office Manager

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead and inspire the front office team to deliver exceptional guest experiences.
  • Company: Join the vibrant Dorsett Shepherds Bush Hotel, known for its warm hospitality.
  • Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
  • Other info: Be part of a collaborative team focused on excellence and guest satisfaction.
  • Why this job: Shape memorable guest interactions and make a real impact in the hospitality industry.
  • Qualifications: Experience in hospitality management and strong leadership skills.

The predicted salary is between 30000 - 40000 Β£ per year.

An exciting opportunity for a Front Office Manager to join Dorsett Shepherds Bush Hotel.

As the Front Office Manager , you will be responsible for leading and overseeing all aspects of the front office operations, ensuring a seamless guest experience from arrival to departure.

You will inspire, mentor, and guide your team to deliver consistently exceptional, personalised service that reflects our commitment to warm hospitality.

You will work closely with other departments, and ensure smooth daily operations, proactively address guest needs, and create an environment of teamwork and collaboration.

Your leadership will play a key role in shaping positive guest interactions and building lasting impressions.

Key

Responsibilities: Lead, train, and develop the front office team to deliver outstanding service.

Oversee daily front office operations, ensuring efficiency and adherence to hotel standards.

Handle guest concerns or issues promptly and professionally, ensuring guest satisfaction.

Front Office Manager employer: Dorsett Shepherds Bush

Dorsett Shepherds Bush Hotel is an exceptional employer that prioritises a culture of warm hospitality and teamwork, making it an ideal place for a Front Office Manager to thrive. With a strong focus on employee development, you will have ample opportunities to mentor and inspire your team while ensuring a seamless guest experience in a vibrant London location. The hotel offers a supportive environment where your leadership can truly make a difference, fostering both personal and professional growth.

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Contact Details:

Dorsett Shepherds Bush Recruitment Team

We think you need these skills to ace Front Office Manager

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Leadership Skills
Adaptability
Organizational Skills