Control Staff Transferees
Base location: Service Control Centre, Potterne, Wiltshire
Working Pattern: Shift (2:2:4)
Appointment Type: Permanent
Salary:
Firefighter (Control) - £28,865 per annum (development rate of pay)
Firefighter (Control) - £36,937 per annum (competent rate of pay)
Crew Manager (Control) - £40,949 per annum (competent rate of pay)
Watch Manager (Control) - £45,792 per annum (competent rate of pay)
Location: Potterne Support Offices, Wiltshire. There may be a requirement to work from other locations on occasion.
We are looking for applications from current or previous in development or competent Control Firefighters, competent Control Crew Managers or Control Watch Managers wishing to join Dorset & Wiltshire Fire and Rescue Service’s Control Centre.
This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our Control Centre staff are at the heart of everything we do. Their expertise, professionalism, and commitment help keep our communities safer and healthier — and without them, we couldn’t do it.
We are proud to offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. From the security of the Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly policies including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) to our dedicated health & well-being services.
Essential criteria for the role
Eligibility:
• Candidate is a competent or in development Control Firefighter, competent Control Crew Manager or competent Control Watch Manager, either currently employed or have left their Service within the last 3 years.
• In date Control Licence or equivalent indicator of competence (at point of leaving)
• No outstanding ‘unspent’ disciplinary warnings. If you are currently subject to a management enquiry or disciplinary investigation, any appointment and subsequent offer will be subject to a risk assessment on a case-by-case basis
You must:
· Have 4 GCSE passes - Grade A*-C / 9-4, including English and Mathematics; or equivalent Level 2 qualification; or higher-level relevant qualification; or have at least six months of relevant experience of working in an emergency service/military control room environment.
· Be a minimum of 17 and a half years of age at point of application; however, if successful, you will need to be 18 years old at the point of appointment
· Be able to provide a commitment to the shift working pattern
· Have the right to work in the UK
· Not have any unspent criminal convictions
· Be competent in the use of Microsoft Office and other software packages, with good keyboard skills
· Be able to establish a rapport with callers
Selection Process:
This is an open and ongoing campaign. Selection processes will be undertaken in accordance with workforce and succession planning requirements.
Once you have applied, your application will be reviewed and if you meet our eligibility criteria, you will be progressed to the next stage in the process (online psychometric testing).
If successful at this stage you will be invited to an assessment day, which will comprise of Practical Testing Assessments and an Interview. These take place at our support Offices in Potterne, Wiltshire.
To apply, please complete the relevant form via the ‘apply’ button. You will then be contacted to update you on your application.
If you require any additional information, please contact Group Manager Mike Wainwright on 07920 722501.
For more information about Dorset & Wiltshire Fire and Rescue Service please visit www.dwfire.org.uk.
Other Information:
• The role has an occasional travel requirement (you may be required to travel to another location for training and/or meetings on an infrequent basis, or to a partnership Control Room in the event of a business continuity event, also infrequently). You must be able to fulfil the travel requirements of the role.
• The role involves shift, evening and weekend working.
• A Standard Disclosure & Barring Service Check (DBS) will be undertaken on the successful individual prior to offer of employment.
• Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.
• Please click here for information relating to raising tax awareness and pension considerations when applying for a job.
• Relocation expenses will be considered on a case-by-case basis.
To find out more and apply:
If you think you would work well in this role and help make our community safer then we encourage you to apply for this exciting opportunity.
You should ensure you include satisfactory evidence in your application to support all the areas stated as being required.
Our Candidate Charter outlines the commitments we make to you when applying for a vacancy with us.
Please note we do not accept CV’s in place of application forms.
We welcome the use of AI responsibly and ethically to demonstrate your skills in your application, but please don’t allow it to overshadow your own unique voice.
While we appreciate innovative approaches, we also value authenticity. Our assessment considers both the content of the application and how it was created, ensuring fairness and inclusivity for all applicants. At the end of the day – we want YOU to work for us!
We are dedicated to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.
We are committed to the Disability Confident Scheme and guarantee an interview to applicants with a disclosed disability if they meet the minimum criteria for the post to which they are applying. Please tell us in confidence if this applies to you, or if there are any reasonable adjustments that would help you apply for this post. To find out more, please see our website.
Dorset & Wiltshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff and volunteers are expected to share this commitment.
If you hold international qualifications, you will be required to provide official evidence that shows how these compare to UK Qualifications. We will accept a Statement of Comparability from a UK organisation called ENIC which can be obtained via their website. Please note that UK ENIC charge for this service, so if you request a Statement of Compatibility, you will be required to pay for it as we are unable to reimburse you.
All applicants will be e-mailed throughout the process; therefore, please check your emails regularly. Your email may be found in your Junk mail, so please ensure you check this section of your mailbox as well.
For further guidance on how to complete your application, please refer to the Job Application Guidance Notes. If you are experiencing difficulties completing your application or have a need to complete your application in an alternative format due to a disability, please contact HR Resourcing on 01722 691444 within plenty of time of the closing date of the position you are applying for.
Values & Behaviours Framework
Our recruitment, assessment and progression processes are based on our Code of Ethics that has been developed specifically for Fire and Rescue Services. When recruiting, we identify the most important behaviours for the role and these are used as part of the short-listing and selection process.
Fire Control Transferee employer: Dorset & Wiltshire Fire and Rescue Service
Dorset & Wiltshire Fire and Rescue Service is an exceptional employer dedicated to making a positive impact in the community. With a strong emphasis on employee well-being, flexible working arrangements, and opportunities for professional growth, we foster a supportive work culture that values every team member's contribution. Located in the beautiful region of Dorset, our staff enjoy a fulfilling career while helping to ensure the safety and health of our communities.
Contact Details:
Dorset & Wiltshire Fire and Rescue Service Recruitment Team