Programmes and Performance Administrator in Salisbury

Contract Type: Permanent

Location: Wiltshire/Dorset

Department: Service Improvement

Closing Date: 22-Feb-2026

Salary: £29,064 - £30,518 per annum (rising by annual increments to £30,518)

Hours: Full Time - 37 hours per week

The service encourages flexible working and is open to flexible working options. The role will be based at Service Headquarters, Salisbury with the flexibility to work from home / DWFRS Stations / Support Offices. There will be a requirement to attend your base location approximately 2 days a week for key activities and meetings.

Contact: For a chat about this post, please contact Kelly Eglon-Snook, Programmes and Performance Data Analyst on 01722 691406 / Kelly.Eglon-Snook@dwfire.org.uk

This is a fantastic opportunity to join Dorset & Wiltshire Fire and Rescue Service, an organisation that is passionate about changing and saving lives. Our corporate staff are absolutely vital in helping to make our communities safer and healthier. Without them, we couldn’t do it. We offer a wide range of employee benefits and strive to ensure that staff are valued and rewarded. For example, we offer a flexi time scheme, Local Government Pension Scheme, a generous annual leave allowance, a variety of family friendly schemes including 39 weeks’ full pay during maternity leave (subject to qualifying criteria) and health & well-being services.

Responsibilities:

• Provide administration and coordination assistance as directed for internal and external performance reporting and programmes.
• Maintain and coordinate the project register ensuring it captures a clear understanding of the projects and business cases across the Service.
• Register new projects and business case requests and provide documentation and support for their completion, to ensure they process efficiently.
• Complete appropriate checks on templates and supporting documents and plan in approval points.
• Complete quality assurance checks of publications, documents, reports and presentations, providing full attention to detail, resolving formatting, spelling and grammar issues to ensure professionalism.

Qualifications:

• An NVQ Level 2 in Business Administration or equivalent experience (or working towards).
• Previous relevant experience in a similar role carrying out a range of administration tasks and working with managers within all levels of an organisation.
• Experience of using databases, recording, and collating data to support delivery.

Other Information:

• You must be able to fulfil the travel requirements of the role which will include travel across Dorset & Wiltshire approximately bi-weekly.
• A Standard Disclosure & Barring Service Check (DBS) clearance will be undertaken on the successful individual prior to offer of employment.
• Any offer of employment will be subject to full pre-employment checks which include identity checks, right to work in the UK, medical, receipt of satisfactory references, verification of employment history and an explanation of any gaps in employment in the last 3 years.

How to apply:

Our Candidate Charter outlines the commitments we make to you when applying for a vacancy with us. Please note we do not accept CVs in place of application forms. We welcome the use of AI responsibly and ethically to demonstrate your skills in your application, but please don’t allow it to shadow your own unique voice. At the end of the day – we want YOU to work for us!

You should ensure you include satisfactory evidence in your application to demonstrate all of the areas stated as being measured at the Application Stage on the Person Specification. This will ensure you have the best opportunity of progressing to the next stage of the selection process.

We are dedicated to building a workforce that reflects the diversity of our communities and welcome applications from all suitably qualified individuals regardless of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. All applications will be treated on merit and staff involved in recruitment and selection processes undertake unconscious bias training.

We are committed to the Disability Confident Scheme and guarantee an interview to applicants with a disclosed disability if they meet the minimum criteria for the post to which they are applying. Please tell us in confidence if this applies to you, or if there are any reasonable adjustments that would help you apply for this post.

Dorset & Wiltshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff and volunteers are expected to share this commitment.

If you hold international qualifications, you will be required to provide official evidence that shows how these compare to UK Qualifications. We will accept a Statement of Comparability from a UK organisation called ENIC which can be obtained via their website. Please note that UK ENIC charge for this service, so if you request a Statement of Compatibility, you will be required to pay for it as we are unable to reimburse you.

If you are experiencing difficulties completing your application or have a need to complete your application in an alternative format due to a disability, please contact HR Resourcing on 01722 691444 within plenty of time of the closing date of the position you are applying for.

Our recruitment, assessment and progression processes are based on our Code of Ethics that has been developed specifically for Fire and Rescue Services. When recruiting, we identify the most important behaviours for the role and these are used as part of the short-listing and selection process.

Please be aware that maintenance to the e-recruitment platform is conducted on third Saturday of each month, which may cause a delay in applying on these days for a limited time.