At a Glance
- Tasks: Engage customers and promote our amazing tea brand through events and digital marketing.
- Company: Join Spicers, a leader in specialty teas with a commitment to sustainability.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for personal growth.
- Other info: Dynamic role with a mix of onsite and remote work, plus travel opportunities.
- Why this job: Be the face of a beloved brand and make a real impact in the community.
- Qualifications: Strong communication skills and a passion for brand promotion are essential.
The predicted salary is between 30000 - 40000 £ per year.
Spicers has been an industry leader in crafting specialty teas for over 80 years. Founded in 1934 in Bournemouth, Keith Spicer started blending teas from his family home, and today the company operates from a state-of-the-art manufacturing site in Newcastle and its head office in Dorset. Spicers produces black, green, and specialty teas as well as fruit and herbal infusions, supplying bespoke blends and private label solutions to major UK supermarkets, retailers, and wholesalers. Committed to sustainability, the company works with organic and Fairtrade farmers to deliver premium quality teas across the UK and internationally.
We are seeking a dynamic and enthusiastic Brand Ambassador to represent and promote our fantastic portfolio of brand. In this full-time hybrid role based in Bournemouth, you will engage with customers, enhance brand awareness, and support marketing activities both in-person and digitally.
Responsibilities include:
- Building and maintaining strong client relationships
- Organizing promotional events
- Providing exceptional customer service
- Ensuring Spicers' brand values and products are represented positively
A mix of onsite and remote work is available as part of this exciting role.
Qualifications:
- Strong Interpersonal Skills and effective Communication abilities
- Experience and enthusiasm for Brand Ambassadorship and increasing Brand Awareness
- Customer Service background with a passion for delivering high-quality experiences
- Ability to represent the company in a positive and professional manner
- Self-motivated, organised, resilient and able to work collaboratively and independently
- Willingness to travel locally as needed for events or client meetings
Skills:
- 2–4+ years of experience in sales or business development, ideally in FMCG, beverages, or ethical consumer products
- Demonstrated success in securing new business and growing key accounts
- Strong commercial acumen, with excellent negotiation and presentation skills
- Confident and credible communicator, able to engage stakeholders across multiple levels and build lasting customer relationships
- Self-starter with a proactive mindset, resilience, and a solutions-driven approach
- Genuine passion for growing brands, with a curious mindset and a willingness to learn
This is a hybrid role, split between HQ in Dorset (regular presence required for team collaboration and planning). Field-based work across the Dorset / South West region with occasional national travel. Competitive Salary.
Brand Ambassador employer: Dorset Tea
Spicers is an exceptional employer, offering a vibrant work culture that values sustainability and innovation in the specialty tea industry. With over 80 years of experience, employees benefit from a supportive environment that encourages personal growth and development, alongside competitive salaries and flexible hybrid working arrangements. Located in Bournemouth, the company fosters strong community ties while providing opportunities to engage with customers and promote high-quality products across the UK and internationally.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador
✨Tip Number 1
Network like a pro! Attend industry events, trade shows, or local meetups where you can connect with people in the FMCG and beverage sectors. Don’t be shy—introduce yourself and chat about your passion for brand ambassadorship!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers or clients, let your enthusiasm shine through. Share your ideas on how you can enhance brand awareness and engage customers—make them see your passion for Spicers!
✨Tip Number 3
Follow up after meetings or events! A quick email thanking them for their time and reiterating your interest can go a long way. It shows you're proactive and genuinely interested in the role of Brand Ambassador.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are keen to join us at Spicers. Make sure your application reflects your unique skills and experiences that align with our brand values.
We think you need these skills to ace Brand Ambassador
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love brand ambassadorship and promoting products. Share any relevant experiences that highlight your passion for the tea industry or customer engagement.
Tailor Your CV:Make sure your CV is tailored to the Brand Ambassador role. Highlight your experience in sales, customer service, and any previous roles where you've successfully increased brand awareness. We appreciate a personalised touch that shows you understand what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for Spicers. Use it to explain how your skills align with our values and the responsibilities of the role. Keep it engaging and concise – we love a good story!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Spicers!
How to prepare for a job interview at Dorset Tea
✨Know Your Teas
Before the interview, brush up on Spicers' range of teas and their unique selling points. Being able to discuss the different types of teas, their origins, and what makes them special will show your genuine interest in the brand and its products.
✨Showcase Your Communication Skills
As a Brand Ambassador, effective communication is key. Prepare examples from your past experiences where you successfully engaged customers or built relationships. This will demonstrate your interpersonal skills and ability to represent the brand positively.
✨Be Ready to Discuss Sustainability
Spicers is committed to sustainability, so be prepared to talk about your views on ethical consumerism and how you can contribute to promoting these values. Highlight any relevant experience you have with sustainable practices or brands.
✨Prepare for Role-Playing Scenarios
Expect some role-playing during the interview to assess your customer service skills. Practice responding to potential customer queries or handling difficult situations. This will help you showcase your problem-solving abilities and resilience.
