At a Glance
- Tasks: Engage customers and promote our amazing tea brand through events and digital marketing.
- Company: Join Spicers, a leader in specialty teas with a commitment to sustainability.
- Benefits: Enjoy a competitive salary, hybrid work, and opportunities for personal growth.
- Other info: Flexible working environment with travel opportunities across the South West.
- Why this job: Be the face of a beloved brand and make a real impact in the community.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Spicers has been an industry leader in crafting specialty teas for over 80 years. Founded in 1934 in Bournemouth, Keith Spicer started blending teas from his family home, and today the company operates from a state-of-the-art manufacturing site in Newcastle and its head office in Dorset. Spicers produces black, green, and specialty teas as well as fruit and herbal infusions, supplying bespoke blends and private label solutions to major UK supermarkets, retailers, and wholesalers. Committed to sustainability, the company works with organic and Fairtrade farmers to deliver premium quality teas across the UK and internationally.
We are seeking a dynamic and enthusiastic Brand Ambassador to represent and promote our fantastic portfolio of brand. In this full-time hybrid role based in Bournemouth, you will engage with customers, enhance brand awareness, and support marketing activities both in-person and digitally. Responsibilities include building and maintaining strong client relationships, organizing promotional events, providing exceptional customer service, and ensuring Spicers' brand values and products are represented positively. A mix of onsite and remote work is available as part of this exciting role.
Qualifications
- Strong Interpersonal Skills and effective Communication abilities
- Experience and enthusiasm for Brand Ambassadorship and increasing Brand Awareness
- Customer Service background with a passion for delivering high-quality experiences
- Ability to represent the company in a positive and professional manner
- Self-motivated, organised, resilient and able to work collaboratively and independently
- Willingness to travel locally as needed for events or client meetings
Skills & Experience:
- Desirable (not essential); 2–4+ years of experience in sales or business development, ideally in FMCG, beverages, or ethical consumer products.
- Demonstrated success in securing new business and growing key accounts.
- Strong commercial acumen, with excellent negotiation and presentation skills.
- Confident and credible communicator, able to engage stakeholders across multiple levels and build lasting customer relationships.
- Self-starter with a proactive mindset, resilience, and a solutions-driven approach.
- Genuine passion for growing brands, with a curious mindset and a willingness to learn.
This is a hybrid role, split between HQ in Dorset (regular presence required for team collaboration and planning). Field-based work across the Dorset / South West region with occasional national travel.
Competitive Salary & Benefits package available.
If you are interested in this role please contact Nicola Smith, HR Manager at nicola.smith@keith-spicer.co.uk with a copy of your CV.
Brand Ambassador in Bournemouth employer: Dorset Tea
Spicers is an exceptional employer, offering a vibrant work culture that values sustainability and innovation in the specialty tea industry. With over 80 years of experience, employees benefit from a supportive environment that encourages personal growth and development, alongside competitive salaries and a comprehensive benefits package. The hybrid role of Brand Ambassador allows for flexibility while engaging with a passionate team dedicated to delivering high-quality products and building strong client relationships across the beautiful South West region.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Ambassador in Bournemouth
✨Tip Number 1
Get to know Spicers and their products inside out! Familiarise yourself with their range of teas and brand values. This way, when you chat with potential employers or at networking events, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Attend industry events, join relevant online groups, and connect with people in the FMCG sector. The more connections you make, the better your chances of landing that Brand Ambassador role with Spicers.
✨Tip Number 3
Showcase your personality! When you get the chance to meet with recruiters or during interviews, let your enthusiasm shine through. Being a Brand Ambassador is all about engaging with customers, so showing your vibrant self can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Spicers team. So, go ahead and hit that apply button!
We think you need these skills to ace Brand Ambassador in Bournemouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the Brand Ambassador role shine through. We want to see your genuine interest in Spicers and our fantastic range of teas. Share why you love our brand and how you can help us grow!
Tailor Your CV:Make sure your CV is tailored to highlight your relevant experience and skills. We’re looking for strong interpersonal skills and a background in customer service, so emphasise those experiences that showcase your ability to engage with customers and promote brands.
Be Professional Yet Approachable:While we want to see your personality, it’s important to maintain a professional tone in your application. Strike a balance between being friendly and showcasing your professionalism, as this reflects how you’ll represent Spicers in the field.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Dorset Tea
✨Know Your Teas
Before the interview, brush up on Spicers' range of teas and their unique selling points. Being able to discuss specific products and their benefits will show your genuine interest in the brand and help you connect with the interviewers.
✨Showcase Your Communication Skills
As a Brand Ambassador, strong communication is key. Prepare examples of how you've effectively engaged with customers or promoted a brand in the past. This will demonstrate your ability to represent Spicers positively and professionally.
✨Highlight Your Customer Service Experience
Be ready to share stories that showcase your customer service skills. Discuss how you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with Spicers' commitment to delivering high-quality experiences.
✨Demonstrate Your Passion for Sustainability
Spicers values sustainability, so express your enthusiasm for ethical consumer products and sustainable practices. Share any relevant experiences or knowledge about organic and Fairtrade initiatives to resonate with the company's values.
