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- Tasks: Lead the restaurant and bar team to deliver exceptional guest experiences.
- Company: Join the award-winning Firmdale Hotels, known for luxury and unique interiors.
- Benefits: Competitive pay, health plans, discounts, and flexible scheduling.
- Other info: Ongoing training, social events, and opportunities for career growth.
- Why this job: Be part of a dynamic team in a vibrant hospitality environment.
- Qualifications: Experience in a fast-paced luxury venue and strong leadership skills.
The predicted salary is between 18 - 19 £ per hour.
Are you passionate about delivering exceptional guest experiences in the vibrant world of hospitality? We're thrilled to offer an exciting opportunity for a Food and Beverage Supervisor to become a key member of our highly successful team at the prestigious Dorset Square Hotel.
Role Overview: As a Food and Beverage Supervisor, you'll play a pivotal role in ensuring the smooth and seamless operation of our restaurant and bar. Collaborating closely with senior management and our dedicated team, your primary focus will be to exceed guest expectations by delivering outstanding customer service with finesse and flair.
Responsibilities:
- Oversee the day-to-day management and operations of the restaurant and bar
- Foster strong and professional relationships with our valued guests
- Address guest concerns effectively, liaising with the management team as needed
- Ensure compliance with all relevant regulations and standards
- Collaborate closely with the management team to maintain high service standards
- Conduct informative daily briefings to keep the team aligned and motivated
- Champion staff retention initiatives to nurture a positive work environment
What you need:
- Previous experience as a Restaurant or F&B supervisor in a fast-paced, luxury venue
- Genuine passion for Food and Beverage, with extensive knowledge of quality products and ingredients
- Strong understanding of market trends and competitors
- Proven ability to lead, motivate, and develop a team to achieve excellence
- Exceptional communication skills and keen attention to detail
What We Offer:
- Competitive hourly rate of £18.00 to £19.50, inclusive of service charge.
- Access to Stream our financial wellbeing app.
- Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
- Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
- Discounted cinema tickets, gym membership, travel, retailers and restaurants
- Complimentary meals on shift
- Referral bonus scheme for recommending top talent
- Flexible scheduling without split shifts
- Dry cleaning service for work attire and discounted personal dry cleaning
- Enhanced holiday allowance based on length of service
- Season ticket loan for convenient commuting
- Ongoing training, professional development, and fully funded English lessons
- Regular social events, team activities, and fitness sessions
- Benefits like cycle to work scheme and annual long service awards
- One allocated paid day per year for volunteering work
- Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
- And much more!
Why join Firmdale Hotels? Firmdale Hotels is an international, award winning group of 11 luxury hotels and 10 bars and restaurants in London and New York. World renowned for their unique interiors and exceptional service, the hotels are trailblazers in hospitality and design. We are delighted to have been recognised by the hospitality and travel industries for the great work our teams have achieved.
Join us at Firmdale Hotels, where your passion for hospitality will thrive, and your career aspirations will flourish. Apply now to become a valued member of our dynamic team! Firmdale Hotels welcomes applicants from all backgrounds and is committed to an inclusive workplace. Please let us know if you need adjustments during the recruitment process. In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.
Food and Beverage Supervisor in London employer: Dorset Square Hotel
Contact Detail:
Dorset Square Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Supervisor in London
✨Tip Number 1
Get to know the company inside out! Research Firmdale Hotels and their unique approach to hospitality. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various guest scenarios or team challenges. Practising these responses will help you shine during the interview and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Food and Beverage Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for food and beverage shine through! We want to see your enthusiasm for delivering exceptional guest experiences, so share any relevant stories or experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Food and Beverage Supervisor role. Highlight your previous experience in fast-paced, luxury venues and any specific achievements that demonstrate your ability to lead and motivate a team.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for attention to detail, so make sure there are no typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status!
How to prepare for a job interview at Dorset Square Hotel
✨Know Your Menu Inside Out
As a Food and Beverage Supervisor, you'll need to impress with your knowledge of the menu. Familiarise yourself with every dish and drink, including ingredients and preparation methods. This will not only help you answer questions confidently but also show your genuine passion for food and beverage.
✨Showcase Your Leadership Skills
During the interview, be ready to discuss your experience in leading teams. Share specific examples of how you've motivated staff or resolved conflicts. This will demonstrate your ability to foster a positive work environment, which is crucial for this role.
✨Prepare for Guest Interaction Scenarios
Expect questions about handling guest complaints or exceeding customer expectations. Think of real-life scenarios where you’ve successfully managed difficult situations. This will highlight your exceptional communication skills and attention to detail, both key traits for a Food and Beverage Supervisor.
✨Research the Company Culture
Firmdale Hotels prides itself on its unique interiors and exceptional service. Familiarise yourself with their values and recent awards. Showing that you understand and align with their culture will set you apart as a candidate who truly wants to be part of their team.